Jobvite Helps Duncan Aviation Soar to New Heights
Company Size
1,000+
Region
- America
Country
- United States
Product
- Jobvite Hire
- Jobvite Engage
- Jobvite Publisher
Tech Stack
- Social Media Integration
- Web Campaigns
- Reporting and Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Aerospace
- Professional Service
Applicable Functions
- Business Operation
- Human Resources
Use Cases
- Predictive Replenishment
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Duncan Aviation is a premier provider of business aircraft services, offering everything from custom interior and modifications work to general aircraft repair and maintenance. As the largest family-owned MRO facility globally, Duncan Aviation has grown to over 2,000 employees across three major locations in 26 states. Despite its expansive growth, the company has managed to maintain a family-first environment, focusing on taking care of employees who, in turn, take care of customers. The company is well-known and respected by manufacturers and service providers worldwide, having been owned and operated by the Duncan Aviation family since its founding in 1956.
The Challenge
Duncan Aviation, the largest family-owned MRO (maintenance, repair, and overhaul) facility in the world, faced a significant challenge in attracting quality talent to maintain its employee-first work environment. The company needed a modern, customizable ATS to help source the right talent and foster its family mentality. Their previous system was antiquated and inefficient, with two systems that did not communicate well with each other. This inefficiency hindered their ability to grow their team and maintain the high standards of customer service they are known for.
The Solution
Duncan Aviation implemented Jobvite Hire and Engage to modernize their talent acquisition process. Leveraging the Jobvite platform, they increased their candidate pool while maintaining the quality of applicants through targeted campaigns and social media integration. Jobvite Publisher allowed employees to send Jobvites to potential candidates, significantly increasing employee referrals. The social aspect of Jobvite was a crucial factor in their decision to switch, enabling them to harness the networks of internal employees to find candidates they previously wouldn't have. Additionally, Jobvite Engage helped create various web campaigns to attract candidates for specific roles, such as new graduates. The Engage Services team provided valuable insights on maximizing ROI from the tool, and the reporting features allowed Duncan Aviation to benchmark themselves against their industry and demonstrate their progress to senior management.
Operational Impact
Quantitative Benefit
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