Institute for Elderly and Social Services (IMSERSO) Strengthens Oversight With WebFOCUS
Customer Company Size
Large Corporate
Region
- Europe
Country
- Spain
Product
- WebFOCUS
- ReportCaster
- Portal
- Active Technologies
- InfoAssist
- iWay Data Migrator
Tech Stack
- Business Intelligence
- Analytics
- Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
- Cities & Municipalities
Applicable Functions
- Human Resources
- Business Operation
Use Cases
- Predictive Maintenance
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
- Software Design & Engineering Services
About The Customer
The Institute for Elderly and Social Services (IMSERSO) is an agency of the Spanish Government that manages programs and services for elderly and dependent citizens. For many years this important institution has shared information with citizens as part of its commitment to transparency and open government. The agency decided to create the State Information System of Social Services (SEISS), an online environment for reporting and analyzing information on social services. The agency's goal was to strengthen Spain’s social services by giving managers, analysts, and social workers an online environment to analyze the status of pressing situations and provide rapid responses to citizen inquiries.
The Challenge
The Institute for Elderly and Social Services (IMSERSO) is a Spanish agency that manages programs and services for elderly and dependent citizens. The agency was facing the challenge of strengthening government proposals for social services through rigorous information management. They wanted to create analytic applications that would empower agency workers to assist vulnerable citizens and monitor agency performance. The goal was to strengthen Spain’s social services by giving managers, analysts, and social workers an online environment to analyze the status of pressing situations and provide rapid responses to citizen inquiries.
The Solution
IMSERSO used Information Builders’ business intelligence (BI), analytics, and integration technology to create the new system. The first phase of implementation focused on the extraction of internal information to develop key performance indicators (KPIs), with a view to their management and use in mobile environments. In the second stage, they focused on opening external access to certain parts of the system via the Internet so that citizens could gather information and be apprised of important updates to social programs. The SEISS platform, which was developed by IMSERSO, in collaboration with the General Directorate of Policy and Disability Support Services, has the following objectives: integrate disparate indicators; promote transparency of information; and share data with citizens as part of the government’s open data policy.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Turning A Stadium Into A Smart Building
Honeywell created what it called the “intelligent system” for the National Stadium in Beijing, China, turning the venue for the opening and closing events at the 2008 Summer Olympics into a “smart building.” Designed by highly controversial artist Ai Weiwei, the “Bird’s Nest” remains one of the most impressive feats of stadium architecture in the world. The 250,000 square meter structure housed more than 100,000 athletes and spectators at a time. To accommodate such capacity, China turned to Honeywell’s EBI Integrated Building Management System to create an integrated “intelligent system” for improved building security, safety and energy efficiency.
.png)
Case Study
Smart Street Light Network (Copenhagen)
Key stakeholders are taking a comprehensive approach to rethinking smart city innovation. City leaders have collaborated through partnerships involving government, research institutions and solution providers. The Copenhagen Solutions Lab is one of the leading organizations at the forefront of this movement. By bringing together manufacturers with municipal buyers, the Copenhagen Solutions Lab has catalyzed the development and deployment of next-generation smart city innovations. Copenhagen is leveraging this unique approach to accelerate the implementation of smart city solutions. One of the primary focus areas is LED street lighting.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Buoy Status Monitoring with LoRa
The Netherlands are well-known for their inland waterways, canals, sluices and of course port activities. The Dutch Ministry of Infrastructure indicates that there are thousands of buoys and fixed items in and near water environments that would profit from IoT monitoring. One of the problems with buoys for example, is that they get hit by ships and the anchor cable breaks. Without connectivity, it takes quite some time to find out that something has happened with that buoy. Not to mention the costs of renting a boat to go to the buoy to fix it. Another important issue, is that there is no real-time monitoring of the buoys at this moment. Only by physically visiting the object on the water, one gains insight in its status.
Case Study
China Mobile Smart Parking
Smart Parking, powered by NB-IoT technology, is making it easier for drivers to find free parking spots. Cities can better manage their parking assets and maximize the revenue available to them as a result. Drivers searching for parking create congestion and pollution by circling and hunting for available parking. Smart Parking services are able to significantly ease these problems by guiding a driver directly to a parking space.
