How ZEUS decreased scooter downtime by 97.5% with EMnify
Customer Company Size
Mid-size Company
Region
- Europe
Country
- Germany
- Ireland
Product
- EMnify IoT SIM
- EMnify Web Portal
- EMnify IMEI Lock
- EMnify Data Limit
Tech Stack
- IoT Communication
- Cellular Connectivity
- Data Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
Technology Category
- Networks & Connectivity - Cellular
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Real-Time Location System (RTLS)
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
ZEUS Scooters is a micromobility company that aims to deliver a fast and user-friendly micromobility option with the lowest carbon footprint. The company introduced the world’s first three-wheeled electric scooters, designed with reliability and ease of use in mind. Since their launch in 2019, the company has grown to be the fastest-growing micromobility company in Germany, operating over 3000 scooters across 23 cities. ZEUS Scooters has offices in Dublin, Ireland, and Würzburg, Germany.
The Challenge
ZEUS Scooters, a micromobility company, was looking for a reliable IoT communication partner to enhance the efficiency of their e-scooter operations. Cellular connectivity is crucial for ZEUS's business to operate scooters remotely and collect vital data points like origins and destinations, alongside the duration and distance of the trip. Network coverage, quality, and reliability issues can prevent customers from connecting to scooters, resulting in missed trips. ZEUS Scooters had tried alternative telecommunications solutions but was not satisfied with the network coverage and reliability.
The Solution
ZEUS Scooters partnered with EMnify to connect and manage their scooters. EMnify provided multi-network connectivity and redundancy across the platform, improving coverage and failover capability to help ZEUS optimize the availability of their connected scooters. The self-service web portal gives clear, concise dashboards on scooter connections while helping the team stay on top of data usage. As scooters are deployed in public areas, the IMEI lock function also allows ZEUS to prevent unauthorized SIM use on another device and inflated costs that come with it.
Operational Impact
Quantitative Benefit
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