How Univar Increased Customer Satisfaction Using Advanced Visibility
Company Size
1,000+
Region
- America
Country
- United States
Product
- Oracle Transportation Management (OTM)
- project44 Advanced Visibility Platform
Tech Stack
- Advanced Visibility Platform
- Tracking and Exception Management
- LTL Dispatch Automation
- LTL Digital Document Retrieval
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
- Chemicals
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Predictive Maintenance
- Supply Chain Visibility
- Track & Trace of Assets
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Univar is a leading global chemical and ingredient distributor, committed to delivering high-quality products and services to its customers. With a vast network and a focus on innovation, Univar aims to be the most valued distributor in the world. The company prioritizes customer satisfaction and operational efficiency, striving to enhance its delivery experience and reduce transportation costs through data-driven decision-making.
The Challenge
Univar aimed to become the most valued chemical and ingredient distributor globally by enhancing the delivery experience, reducing transportation costs, and making data-driven decisions. However, their existing technology stack lacked an Advanced Visibility Platform, which was crucial for providing high-quality, real-time data to optimize the delivery experience.
The Solution
Univar implemented project44's Advanced Visibility Platform, which seamlessly integrated with their Oracle Transportation Management (OTM) system. They utilized Tracking and Exception Management to enhance visibility in their Truckload and Less-Than-Truckload operations. Additionally, they automated key transportation processes, including LTL Dispatch and LTL Digital Document Retrieval. This comprehensive solution provided Univar with predictive and accurate shipment insights, enabling them to save time and money while eliminating manual processes.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Honeywell - Tata Chemicals Improves Data Accessibility with OneWireless
Tata was facing data accessibility challenges in the cement plant control room tapping signals from remote process control areas and other distant locations, including the gas scrubber. Tata needed a wireless solution to extend its control network securely to remote locations that would also provide seamless communication with existing control applications.
Case Study
Advanced Elastomer Systems Upgrades Production
In order to maintain its share of the international market for thermoplastic elastomers AES recently expanded its Florida plant by adding a new production line. While the existing lines were operating satisfactorily using a PROVOX distributed control system with traditional analog I/O, AES wanted advanced technology on the new line for greater economy, efficiency, and reliability. AES officials were anxious to get this line into production to meet incoming orders, but two hurricanes slowed construction.
Case Study
Wireless GPS Tracking & Security Monitoring
Enhancing the security of hazardous freight and ensuring compliance with Homeland Security’s Transportation Security Administration mandate that all trains carrying chemicals capable of creating a toxic inhalation condition are equipped with on-board safety monitoring systems.
Case Study
Field Device Asset Management For Chemical Company in China
Chinese chemical subsidiary of multinational corporation serves customers throughout the world. Sales offices and research and technology centers are strategically located to provide rapid response to customer requests. Just two workers were assigned to maintain thousands of intelligent instruments in three production units, so they could do little more than react to device issues as they appeared. This costly maintenance method inevitably led to unexpected downtime when a critical instrument failed. Plant management recognized the need to change from reactive to predictive maintenance for all assets, including instruments and control valves, but help was needed in implementing such a technology-based initiative.
Case Study
Industrial Workforce Mobility for Improved Safety & Operations
Huntsman Corporation, a global manufacturer and marketer of differentiated chemicals, undertook an aggressive program to eliminate injuries, product defects, and environmental releases at their Port Neches facility. Termed “Project Zero”, this program required a completely mobile solution to empower operations and maintenance personnel to capture defects, track work progress and make process and safety related decisions in real-time.
