How NFI Increased Leads for Driver Jobs by 328% in 90 Days
Company Size
1,000+
Region
- America
Country
- United States
Product
- Phenom Talent Experience Management (TXM) platform
- Phenom Career Site
- Phenom Chatbot
- Phenom CRM
Tech Stack
- AI-powered technology
- Applicant Tracking Systems (ATS)
- Content Management System (CMS)
- Customer Relationship Management (CRM)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Transportation
Applicable Functions
- Human Resources
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
NFI is a fully integrated third-party supply chain solutions provider serving customers worldwide across various industries. They offer customized, engineered solutions to help businesses succeed. NFI's business lines include dedicated transportation, warehousing, intermodal, brokerage, transportation management, global, and real estate services. With a strong focus on innovation and customer satisfaction, NFI aims to optimize their recruitment strategy and improve the candidate experience to attract top talent and meet their growing business needs.
The Challenge
NFI recognized several issues in their application workflow that led to lower conversion rates and a poor candidate experience. Candidates had to sign up for a talent network and submit their resume separately, often completing only one action and believing they had successfully applied. This confusion resulted in incomplete applications and follow-up issues. NFI needed a more effective technology solution to streamline the application process and provide better insights into talent pools. They were also constrained by a tight timeline and budget, requiring a quick transition to a new vendor that could enhance the candidate experience, integrate with their existing systems, and offer visibility into the product roadmap.
The Solution
NFI chose the Phenom Talent Experience Management (TXM) platform to address their challenges. The Phenom platform focuses on improving both candidate and recruiter experiences through AI-powered technology. It offers personalized application processes for candidates and provides recruiters with extensive data and insights. Phenom's ability to integrate with NFI's existing systems, including their Department of Transportation-compliant ATS, made it the top choice. The platform's advanced technology and forward-thinking product roadmap further solidified NFI's decision. Within 60 days, Phenom and NFI collaborated to launch a new career site featuring branded content, job postings, and back-end analytics. This optimized NFI's recruitment strategy and increased application conversions for both corporate and driver positions.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”