How Kuehne+Nagel Is Empowering Employees To Own & Grow Their Careers
Company Size
1,000+
Region
- Europe
Country
- Switzerland
Product
- Phenom Talent Experience Management (TXM) platform
- Phenom Employee Experience
- Phenom Career Explorer
Tech Stack
- AI
- HR Systems
- CRM
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
- Human Resources
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Kuehne+Nagel is one of the largest logistics companies in the world, with a workforce of approximately 78,000 employees spread across 1,400 locations in over 100 countries. The company is deeply committed to its employees and their professional development, aiming to provide a superior talent journey for both external and internal candidates. Founded in 1890 in Bremen, Germany, Kuehne+Nagel has evolved from a traditional shipping company to a global logistics partner offering highly specialized solutions for major industries worldwide. Today, the company is headquartered in Switzerland and focuses on meeting the essential needs of its customers.
The Challenge
Kuehne+Nagel, a global logistics leader with approximately 78,000 employees across 1,400 locations in over 100 countries, faced a challenge in making internal career opportunities visible and accessible to their employees. Despite their commitment to providing a best-in-class candidate experience for external job seekers, their internal job page was not delivering the desired results. Traffic to the page was lacking, and new internal career opportunities depended more on networking than transparency. Determined to enhance the employee experience and increase visibility into career development opportunities, Kuehne+Nagel sought a scalable and effective solution.
The Solution
Kuehne+Nagel partnered with Phenom to leverage their Talent Experience Management (TXM) platform, which supports internal mobility and other employee-centric goals. They launched an internal talent marketplace named 'Career Explorer' to increase internal placements, boost employee engagement and retention, and reduce time to fill positions. The platform allows employees to log in, complete their profiles, and receive personalized job and learning recommendations. Recruiters gain valuable insights to proactively approach internal candidates, helping them grow while filling requisitions. The platform also aids leadership in evaluating talent gaps and strengths for succession and workforce planning. Kuehne+Nagel made adjustments along the way and relaunched Career Explorer with improved recommendations, enhanced employee profiles, and built-in data feeds.
Operational Impact
Quantitative Benefit
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