Horizn Studios Revolutionizes Travel Industry with IoT and Simplified Operations
Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- E-Commerce
- Transportation
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Last Mile Delivery
- Supply Chain Visibility
About The Customer
Horizn Studios is a Berlin-based brand launched in 2015 with the aim of creating luggage for the creative class. The company focuses on smart luggage and has expanded its offerings to include backpacks, weekenders, and various travel accessories and services. As Europe’s first smart luggage brand, Horizn Studios sources superior materials from around the globe to create innovative luggage and travel accessories. The company's unique approach combines technological developments with first-class design, catering to the needs of today's tech-savvy digital nomads. Despite initial challenges in finding partners due to its lack of reputation, the company quickly established itself as Europe’s leading smart travel brand.
The Challenge
Horizn Studios, Europe’s leading smart luggage brand, faced significant challenges in its early stages. As the first vertical player in the luggage industry, the company struggled with end-to-end visibility and managing distribution due to scheduling and communication issues. These challenges were exacerbated by the need to build trust with partners and customers as a young, rapidly growing brand. To succeed, Horizn Studios required accuracy, control, and reliability from its supply chain. The lack of visibility and control over the shipping process was hindering the company's growth and its ability to maintain a consistent stock level.
The Solution
Horizn Studios partnered with Flexport for its freight forwarding needs, which allowed the company to take better control of its shipping process. This partnership provided the visibility needed to ensure smoother operations and improved communication with its partner ecosystem and customers. The centralized information for shipments on the Flexport platform, available for real-time updates by everyone involved in the process, provided critical data for the company to be agile and advance its business. This newfound transparency allowed Horizn Studios to use data from the Flexport platform directly on its e-commerce site, providing customers with real-time updates regarding product availability or delivery. Flexport’s Squad Model was instrumental in keeping Horizn Studios’ shipments on track and resolving issues, such as customs declaration problems.
Operational Impact
Quantitative Benefit
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