IsoMetrix > Case Studies > GRC software that is integrated, visible, actionable

GRC software that is integrated, visible, actionable

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Company Size
1,000+
Region
  • Europe
Country
  • United Kingdom
Product
  • IsoMetrix Solutions & Modules
Tech Stack
  • QlikView
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Construction & Infrastructure
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Quality Assurance
Use Cases
  • Public Transportation Management
  • Real-Time Location System (RTLS)
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Golder UK is an environmental consulting company that provides independent consulting, design, and construction services in specialist areas of earth, environment, and energy. The company was tasked with implementing a system to capture the response of stakeholders of the High Speed 2 rail project between London and Birmingham and report back to The Examiners of Petitions for Private Bills of the House of Commons and the House of Lords. The company has 8000 employees and the system was used by 14 users at one site.
The Challenge
Golder UK was tasked with implementing a system to capture the response of Stakeholders of the High Speed 2 rail project between London and Birmingham and report back to the The Examiners of Petitions for Private Bills of the House of Commons and the House of Lords. The project brief was to capture and monitor the responses of stakeholders in order for them to be reported back to The Examiners. All facets of the responses needed to be captured including the form of communication; the location of the area of concern; and the nature of the concern. In addition to this, strict controls had to be put in place ensuring that there was no duplication of responses captured.
The Solution
In a three week period, a three-man IsoMetrix team configured and implemented a bespoke solution which was able to address all of Golder UK’s requirements without leaving the IsoMetrix offices. The Golder team needed to be able to send summarised key reports of stakeholders’ responses on the High Speed 2 project to The Examiners. This functionality was developed, along with numerous dashboards which include tables, graphs, charts, maps and gauges. The solution was piloted on a Metrix cloud server and subsequently moved to Golder’s own server in Europe once piloting was completed. It will continue to be used for the duration of the High Speed 2 project, constantly monitoring and evaluating new trends which emerge from interaction with the stakeholders.
Operational Impact
  • All communication from stakeholders can be captured and reported back to UK parliament
  • Strict controls are in place that ensure no duplication of responses captured
  • Real time availability of all operational reports, dashboards, tables, graphs, charts, maps and gauges
  • Constant monitoring and evaluation of new trends amongst stakeholders was possible throughout the duration of the project
  • The ease of use and speed at which the project was implemented ensured operational adoption
Quantitative Benefit
  • Eight months after implementation, 21 834 responses to the planned new railway had been received and logged by the 14 users of the IsoMetrix system.

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