Global Contract Manufacturer Empowers Customers to Optimize Their Businesses
Company Size
1,000+
Region
- America
- Asia
- Europe
Country
- United States
Product
- MPO Platform
- Order-Centric TMS
Tech Stack
- Cloud Platform
- Predictive Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Environmental Impact Reduction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Transportation Management Systems (TMS)
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Automotive
- Consumer Goods
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
Flex Ltd. is a global contract manufacturer with 160,000 employees in over 30 countries. The company serves customers in various segments, including automotive, communications, energy, healthcare, and industrial. Flex manages design, manufacturing, and distribution, and is committed to environmental sustainability through repair, mid-life, and end-of-life activities. The company is known for its technology leadership and extensive network of 16,000 suppliers, manufacturing 12,500 unique end products.
The Challenge
Flex Ltd., a global contract manufacturer, faced challenges in managing its complex supply chains across different regions. The company was using different transportation management approaches in each region, leading to reactionary decisions and poor collaboration across geographically dispersed teams. Flex needed a more modern transport order management approach to support its global operations and improve collaboration.
The Solution
Flex selected MPO's global cloud platform for supply chain and transport orchestration to address its challenges. The MPO platform offers capabilities for control tower, supply chain visibility, order management, e-fulfillment, transportation management, returns management, and supplier collaboration. The platform enables Flex to optimize all activities from order receipt to final delivery, providing real-time, continuous control over supply chain activities. The MPO platform's flexibility allows it to handle complex business rules and automate processes, such as separating and shipping dangerous goods components.
Operational Impact
Quantitative Benefit
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