Case Studies > Gaining Full Control and Traceability of the Product Record

Gaining Full Control and Traceability of the Product Record

Company Size
1,000+
Region
  • America
  • Europe
Country
  • United Kingdom
  • United States
Product
  • Arena PLM
  • Altium
  • SOLIDWORKS
Tech Stack
  • Cloud-based System
  • Product Lifecycle Management (PLM)
  • CAD/CAM Design Tools
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Product Lifecycle Management Systems (PLM)
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • National Security & Defense
  • Telecommunications
  • Transportation
Applicable Functions
  • Business Operation
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Remote Collaboration
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
With a worldwide customer base and offices in the U.K. and U.S., ALL.SPACE is a pioneer of the world’s first multiservice, high throughput range of satellite terminals that can be customized to meet the performance, cost, and power requirements of countless applications—from complex government defense systems and mobile backhaul solutions to next-generation connected experiences aboard commercial airliners, cruise ships, offshore rigs, and even small fishing boats at sea. Unlike traditional antenna technologies which can only link to one satellite at a time, ALL.SPACE’s novel optics technology enables customers to simultaneously connect to multiple satellites in different orbits through a single multibeam terminal.
The Challenge
As a high-growth satellite communications company, ALL.SPACE attracted the interest of many customers and investors with its breakthrough technology. To present itself in the best light and stand out from the competition, ALL.SPACE needed a systematic approach to showcase how their product was progressing and how it addressed evolving market needs. In addition, ALL.SPACE relied on manual, disconnected systems to maintain CAD/CAM design files and other documents associated with their product record. Given the complexity of the product design, ALL.SPACE required a system that could better manage and control high volumes of product data throughout the entire product lifecycle.
The Solution
Arena provides ALL.SPACE a single, unified system to manage and control the entire product record. From the beginning, James Moyle, Quality Assurance and Systems Manager, championed the idea of adopting a product lifecycle management (PLM) solution. Having used similar product development tools at previous companies, he understood how PLM could help ALL.SPACE manage its increasingly sophisticated product design while supporting the company’s future growth plans. By aggregating product assemblies, requirements information, design files, quality documents, and other essential records into one cloud-based system, Arena PLM enables ALL.SPACE to control, track, share, and approve the product design. Because automated change processes and revision controls are applied to parts, BOMs, and documents, ALL.SPACE teams always have access to the most current and accurate product information. The ability to drive real-time collaboration in Arena PLM anytime and anywhere also keeps ALL.SPACE’s dispersed teams on the same page and enables faster engineering change cycles to meet their product development milestones.
Operational Impact
  • ALL.SPACE deployed Arena right before the COVID19 pandemic hit. Although product teams were forced to start working remotely, they were able to act fast and collaborate easily from different locations to successfully configure the system to meet their needs. Ultimately, having Arena in place throughout the pandemic enabled ALL.SPACE’s dispersed teams to stay connected and keep their product development work on track.
  • As part of Arena’s setup and configuration, ALL.SPACE’s engineering team created a requirements BOM. This enabled them to mimic the architecture that they were using in their product assembly BOM and establish the high level of detail, change control, and traceability for requirements.
  • When conducting product demos, ALL.SPACE can quickly access the latest product information from a central location and show the flow of product requirements from the customer level down to the testing level. Team members can also show how files are associated with design reviews and BOM structures.
Quantitative Benefit
  • ALL.SPACE has tripled in size since the initial adoption of Arena PLM.

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