Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Sisense
Tech Stack
- ERP System
- Excel
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Retail
- Consumer Goods
Applicable Functions
- Business Operation
- Sales & Marketing
- Warehouse & Inventory Management
Use Cases
- Inventory Management
Services
- System Integration
- Training
About The Customer
Founded in 1954, ES Originals is one of the longest surviving footwear importers in the US, pioneering imports from Asia. The company has a long history and has evolved its systems over time to meet various requirements. ES Originals operates a homegrown ERP system and deals with a large volume of reports, which has become a logistical challenge. The company brought in Software Analyst Ahuva Shabtai to address these issues and improve their reporting processes. ES Originals is a large organization with over 1,000 employees, and it operates in the retail and consumer goods industries.
The Challenge
ES Originals faced significant issues with disparate and disconnected data, with nearly 1000 reports running against their ERP system. This led to logistical challenges, as reports were static and required new reports for any additional fields or selection criteria. The company needed a unified and standardized reporting system to streamline the process and reduce the number of reports. Additionally, salespeople had to bring hard copies of reports to client sites due to unreliable internet connections, and data from partners came in different formats, complicating the reporting process.
The Solution
Ahuva Shabtai leveraged Sisense, a BI tool that ES Originals already owned but had not deployed, to address the reporting challenges. She conducted an audit of the existing reports, identifying nearly 1000 reports and analyzing how many could be combined with filtering options. She also addressed the issue of data ingestion from partners by standardizing the data formats. Ahuva worked closely with internal IT staff and utilized Sisense support and training materials to implement the solution. She focused on creating graphic representations of data and ensuring that everyone was reading from a single source of truth. This involved addressing discrepancies in reports and identifying unused or outdated reports. The implementation also included adding timing to inventory reports, allowing users to see current and future availability based on procurement information.
Operational Impact
Quantitative Benefit
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