Customer Company Size
Large Corporate
Region
- America
Country
- Canada
Product
- Fidelio ERP
Tech Stack
- ERP Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Business Operation
- Procurement
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Ficodis is a Canadian Group, created with both family and private investments, that provides services, technical expertise, and products in the industrial supplies sector. The group has been expanding rapidly since 2012, acquiring more than ten companies to expand its product and service offering, widen its geographic presence, and increase its proximity to customers. The group's expansion strategy involves acquiring specialized distributors well-known in their individual markets, such as Delpar and VL Industriel. In 2013 and 2014, Ficodis began a new phase in their construction with the opening of their head office, the creation of DFI in Drummondville, the acquisition of Industrial Solutions in Ottawa, and the official launch of VERSION B.
The Challenge
Ficodis Group, an industrial supplies distribution group, has been on an aggressive acquisition spree since 2012, acquiring more than ten companies. This rapid expansion strategy aimed to broaden its product and service offerings, increase its geographic presence, and enhance customer proximity. However, integrating these new companies into the group posed significant challenges. The group needed a tool to streamline business processes, facilitate department specialization, and manage inventory, purchasing, and sales effectively across all branches. The challenge was to find a solution that could integrate data from all branches, allowing each to access the inventory of the others, and streamline administrative functions like accounting and purchasing.
The Solution
Ficodis Group adopted the Fidelio ERP software to facilitate the integration of new companies into the group. The group designed a deployment model that they applied to each new acquisition. The model consists of four steps: presenting the new team with the processes managed by Fidelio ERP, analyzing potential discrepancies, adjusting or adapting in case of a discrepancy, and validating through process and data testing followed by user training. The adoption of a common management system streamlined business processes in terms of practices, business rules, the chart of accounts, etc. It facilitated not only process harmonization but also the pooling of data for future analysis and tracking. The integration of data in Fidelio ERP allowed each branch to access the inventory of all the other branches, enabling each branch to sell its own specialized products and complete the order with the specialized products of the other branches.
Operational Impact
Quantitative Benefit
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