Case Studies > Ferrovial Implements AMCS Mobile Workforce for Enhanced Waste Management

Ferrovial Implements AMCS Mobile Workforce for Enhanced Waste Management

Customer Company Size
Large Corporate
Region
  • Europe
Country
  • Spain
Product
  • AMCS Mobile Workforce
  • iPad
  • iPad mini
  • iPhone
Tech Stack
  • Mobile App
  • Digital Signatures
  • Real-Time Visibility
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
  • Environmental Impact Reduction
Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Recycling & Waste Management
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Business Operation
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Remote Asset Management
  • Digital Twin
Services
  • System Integration
  • Software Design & Engineering Services
  • Training
About The Customer
Ferrovial is a leading company in waste management services, handling everything from doorstep collection to processing, recycling, and energy creation from waste. They serve a diverse range of customers, including local authorities and large commercial entities. Ferrovial's technology-enabled collection vehicles capture essential data for reporting on waste management performance. With a fleet of over 300 trucks, Ferrovial operates extensively across Spain, making them a significant player in the waste management industry.
The Challenge
Ferrovial faced the challenge of optimizing their waste management process, which involved freeing vehicles from paperwork and manually managing around 80,000 route sheets per year. The goal was to reduce paper usage and manual data input while achieving real-time visibility of vehicle activities. Additionally, they needed a solution that was user-friendly for drivers and cost-effective for the company.
The Solution
Ferrovial implemented the AMCS Mobile Workforce solution, a modern alternative to traditional onboard computers. This mobile app for tablets and smartphones is fully integrated with the office system, automating the entire administrative process from ordering to billing. The solution allows drivers to stay continuously connected with planners, coordinate activities in real-time, and display orders on their devices for digital processing. The app also supports digital signatures, eliminating the need for paper forms and reducing administrative hassles. The iPad mini was particularly favored by drivers for its handy format and ease of use.
Operational Impact
  • The implementation of the AMCS Mobile Workforce solution led to significant operational improvements for Ferrovial. Drivers are now continuously connected with planners, allowing for real-time coordination of activities. Orders are displayed on the iPad in the cabin and digitally processed by the driver, leading to a reduction in errors and administrative procedures. The solution also provides real-time visibility of vehicle activities, enabling quicker responses to new orders. Additionally, the use of digital signatures has eliminated the need for paper forms, further streamlining the process.
  • The mobile solution has also enhanced driver satisfaction due to its user-friendly interface and intuitive use. The iPad mini, in particular, was well-received by drivers for its handy format and lower cost compared to the iPad. The app's multilingual support (NL, GB, FR, ES, PL, DE) ensures that it can be used effectively by drivers from different linguistic backgrounds.
  • The digitization of processes has led to less work at the back office, as all functionalities are back-office independent and can easily connect to other applications if needed. This has resulted in a more efficient and streamlined operation for Ferrovial.
Quantitative Benefit
  • More than 300 vehicles are equipped with the in-cab tablet solution across Spain.
  • The solution has led to a significant reduction in the manual management of approximately 80,000 route sheets per year.
  • The return on investment (ROI) for the AMCS Mobile Workforce solution is less than 6 months.

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