Empowering people with data
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- GainSeeker Suite
Tech Stack
- RS232 compatibility
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Quality Assurance
- Process Manufacturing
Use Cases
- Predictive Maintenance
- Machine Condition Monitoring
- Process Control & Optimization
Services
- System Integration
- Training
About The Customer
Hertzler Systems has been a leader in Statistical Process Control (SPC) software and Six Sigma for over twenty-five years. They provide the leading real-time data acquisition and analytics SPC software, the GainSeeker Suite. Hertzler Systems serves a diverse customer base, including notable clients such as BAE Systems, Crown Audio, McCormick & Company, Inc., Hormel Foods Corporation, Snyders of Hanover, Titleist & Footjoy, IDEX Corporation, and TaylorMade-Adidas Golf Worldwide. Their software and services enable clients to connect, collect, analyze, and visualize data, building a data infrastructure for making data-driven decisions. These capabilities help clients improve throughput and yield, improve cycle times, reduce costs and errors, and increase profitability.
The Challenge
The president of an industrial goods manufacturing company faced a critical issue where high-powered engineers were spending excessive time scrubbing data and building databases instead of analyzing and acting on it. The company needed to improve on-time delivery quickly, but the existing archaic SPC software had cumbersome retrieval routines and provided few controls over data entry, leading to inconsistent data that required extensive cleaning. Additionally, there was no direct link to Minitab for advanced analysis. The president and his team identified several Critical to Quality characteristics for a new system, including data entry mistake-proofing tools, RS232 compatibility, the ability to collect more data with no more operator pain, the ability to interface with existing databases and software, and ease of use by both operators and engineers.
The Solution
Hertzler Systems installed the GainSeeker Suite, along with providing training and deployment assistance. They integrated GainSeeker with several other business systems to simplify, speed up, and make data more reliable and usable. GainSeeker's centralized data warehouse and analytic tools became readily available to the Six Sigma and engineering communities. This integration allowed the company to streamline data collection and analysis processes, reducing the time engineers spent on data scrubbing and enabling them to focus on more critical tasks. The new system also provided data entry mistake-proofing tools, RS232 compatibility, and the ability to interface with existing databases and software, making it easier for both operators and engineers to use.
Operational Impact
Quantitative Benefit
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