Flexport > Case Studies > EcoSense Lighting: Enhancing Global Collaboration through Centralized Communication

EcoSense Lighting: Enhancing Global Collaboration through Centralized Communication

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Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
  • Sensors - Optical Sensors
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Last Mile Delivery
  • Smart Lighting
About The Customer
EcoSense Lighting is a Los Angeles-based company that specializes in architectural lighting solutions. The company aims to enhance spaces with its high-quality LED lighting, producing both made-for-stock and custom products. EcoSense caters to a diverse range of clients, including Marriott, Tesla, and Burberry. To meet the unique needs of each of its project clients, EcoSense employs a global team spread across the United States, China, and Hong Kong. The company operates under strict deadlines for large architectural projects, necessitating a reliable and efficient supply chain.
The Challenge
EcoSense Lighting, a Los Angeles-based architectural lighting solutions company, faced a significant challenge in coordinating its global team. The company, which produces both made-for-stock and custom high-quality LED lighting for clients such as Marriott, Tesla, and Burberry, required a supply chain that consistently delivered on time. However, with team members spread across the United States, China, and Hong Kong, maintaining alignment on shipments was proving to be a daunting task. The strict deadlines of large architectural projects further compounded the issue, making efficient communication and collaboration crucial for the company's success. The company's Logistics & Fulfillment Manager, Andreas Andrea, was in search of a platform that could centralize all shipment communication, data, and documents to align his global team and suppliers.
The Solution
EcoSense Lighting turned to Flexport, a platform that provided the much-needed visibility to its global team on shipment status, milestones, and data. This solution not only ensured that the team could meet their project deadlines but also brought peace of mind to the team members. With Flexport, EcoSense was able to spend less time reacting to unforeseen developments and more time proactively improving the business. The platform was user-friendly, allowing EcoSense’s supply chain analysts and demand planners to easily understand and follow a timeline of events, shipment milestones, and communication. This centralized platform enabled Andrea to focus more on strategic efforts such as analysis and finding ways to reduce costs, rather than just managing the logistics portion of the business.
Operational Impact
  • The implementation of Flexport has brought about significant operational improvements for EcoSense Lighting. The platform has enabled better alignment among the global team, leading to more efficient and effective collaboration. With all shipment communication, data, and documents centralized, the team can stay aligned on their shipments, ensuring that they meet their project deadlines. This has also reduced the time spent on reacting to unforeseen developments, allowing the team to focus more on proactive business improvement. Furthermore, the user-friendly nature of Flexport has made it easy for the company's supply chain analysts and demand planners to understand and follow shipment processes, enhancing overall operational efficiency.
Quantitative Benefit
  • 11 team members onboarded to the Flexport platform
  • 17 global suppliers onboarded to Flexport
  • 575,000 product units shipped with Flexport

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