Duke University Medical Center: Integrated Healthcare, Integrated Databases
Company Size
1,000+
Region
- America
Country
- United States
Product
- ARCHIBUS
- Space Tracking and Reporting system (STAR)
Tech Stack
- Web Application
- CAD Drawings
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Education
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Asset Health Management (AHM)
- Building Automation & Control
- Building Energy Management
- Predictive Maintenance
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Duke University Medical Center and Health System (DUHS) in Durham, North Carolina, is a top-rated hospital consistently recognized by U.S. News & World Report. As one of the nation's leading medical centers, DUHS operates a large clinical and biomedical research enterprise, quickly translating technological and medical advancements into improved patient care. The Administrative Development Group (ADG) within Duke's Corporate Information Services is dedicated to ensuring that space information is readily available to various stakeholders, including space planners, corporate accountants, Duke architects, and Medical School deans. DUHS encompasses three hospitals and other clinical facilities, making it a significant player in the healthcare sector.
The Challenge
ADG, part of Duke's Corporate Information Services, faced the challenge of unifying space information that was scattered across various homegrown systems. Different departments tracked space data for different purposes and at varying levels of detail, leading to inconsistencies and inefficiencies. The Medical Center Architect's Office used ARCHIBUS for planning and construction, while the Plant Accounting department relied on a flat-file database. Additionally, many large Medical School departments maintained their own separate systems, further complicating the task of creating a unified institutional space system.
The Solution
The ADG team developed a Web application that interfaced with existing ARCHIBUS tables and added new tables for Duke-specific data. This application, known as the Space Tracking and Reporting system (STAR), allows department administrators and space managers to edit their own space information. STAR integrates data from various sources into a single database, making it easier to manage and track space usage. Additional ARCHIBUS licenses were purchased for the Plant Accounting users, ensuring that all institutional data at Duke is now tracked in one comprehensive database. This integrated system supports various applications, including Medicare and Medicaid reporting, forecasting, budgeting, and year-end closing.
Operational Impact
Quantitative Benefit
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