Driver Workflow
Company Size
1,000+
Region
- America
Country
- United States
Product
- Driver Workflow
- Mobile Computing Platform 200 (MCP200)
- Omnitracs
Tech Stack
- SaaS
- Mobile Computing
- Dispatch Systems Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Dayton Freight Lines is a less-than-truckload (LTL) carrier based in Dayton, Ohio. The company fosters a culture of service known as 'The Dayton Difference' for both customers and employees. With more than 8,000 customers and 42 service centers in 11 Midwestern states, Dayton Freight is dedicated to providing excellent customer service. As the second largest trucking company in Ohio and the 81st largest in the United States, Dayton Freight has a strong focus on technology and innovation to improve its operations. The company is privately owned, which allows it to focus solely on customer satisfaction without the pressure of board members or shareholders.
The Challenge
Transportation companies face many obstacles: increasing competition, fluctuating fuel costs, driver shortages, rising costs, and stricter government requirements for safety and compliance. For less-than-truckload carriers (LTL), and other carriers with multiple stops, these challenges can be even greater. Carriers with multiple stops must plan trips carefully for maximum fuel and operational efficiency. With the right tools, they can consolidate and manage freight, plan and monitor transit time, enable drivers to plan and record trip information automatically, and improve delivery time for customers. Dayton Freight Lines, an LTL carrier based in Dayton, Ohio, realized early that adopting information technology was crucial to their success. They wanted to streamline and automate all critical functions and improve communication.
The Solution
Dayton Freight partnered with Omnitracs in 2008 to adopt the Driver Workflow application on the Mobile Computing Platform 200 (MCP200). This solution was aimed at automating critical functions such as load assignments, event triggers, and work process forms. Workflow integrates with dispatch systems to automate functions like trip planning, inbound planning, dock scanning, inspections, and more. Dayton Freight also customized the Workflow application to include specialized forms and features geared towards LTL carriers. For example, they created pre- and post-trip exception forms to eliminate paper forms and incorporated a barcode scanner to accurately route freight. The MCP200 platform also allows for near real-time data analysis, improving operations in areas like safety and fuel cost management.
Operational Impact
Quantitative Benefit
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