dormakaba > Case Studies > dormakaba provides new concept guest access solution for Oxford Hotel

dormakaba provides new concept guest access solution for Oxford Hotel

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Company Size
1,000+
Region
  • Europe
Country
  • United Kingdom
Product
  • Oracode web-based keyless access system
Tech Stack
  • Web-based platform
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • Buildings
Applicable Functions
  • Facility Management
Use Cases
  • Building Automation & Control
Services
  • System Integration
About The Customer
The Museum Hotel Oxford is a luxury hotel located on St Aldate’s, just 50 metres from Carfax Tower in the centre of Oxford. The hotel dates back to 1594 and provides ten rooms that have been designed in a contemporary manner, yet highlighting the hotel’s period features. The hotel is focused on providing a contemporary twist to a period building, and this is reflected in not just the aesthetics of the hotel, but how guests and staff use the building as well.
The Challenge
The Museum Hotel Oxford, a luxury hotel located in a 16th Century building in the heart of Oxford, was undergoing a refurbishment. The hotel required a keyless access system that could integrate with its online reservation system, providing easy check-in and check-out for guests while maintaining high levels of security. The system also needed to be able to provide smart and secure access to the hotel rooms and common access doors. The challenge was to find a solution that could meet these requirements and integrate seamlessly with the hotel's existing systems.
The Solution
dormakaba provided the Oracode web-based keyless access system as a solution to the Museum Hotel Oxford's requirements. The system integrated easily with the hotel’s online reservation system. When guests make a booking they receive a time sensitive pin, with automatic start and expiry dates related to the duration of the guests’ stay, which they can then use to access their rooms. This also allows greater flexibility for hotel staff, allowing for 24/7 unmanned check-in as the remote access means staff can generate codes and email or text them to guests. The installation of the web-based system also involves little to no intervention with the customer’s existing I.T environments and can be interfaced with Property Management Software (PMS), requiring no investment in on premise software.
Operational Impact
  • The system allows for 24/7 unmanned check-in, providing greater flexibility for hotel staff.
  • The remote access means staff can generate codes and email or text them to guests, improving efficiency.
  • The system requires little to no intervention with the customer’s existing I.T environments and can be interfaced with Property Management Software (PMS), requiring no investment in on premise software.
  • The system has improved the security for all guests and staff within the hotel.

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