Deliverr's Rapid Expansion with Logiwa WMS Across 40 Warehouses

Deliverr is a fulfillment platform that enables any merchant, regardless of size, to delight their customers with fast and cost-effective fulfillment. The company allows sellers to sell across multiple channels and impress their customers with 1-day or 2-day delivery. Deliverr's mission is to democratize fulfillment, helping small and mid-sized companies compete with the delivery expectations set by Amazon. This requires a significant investment in technology, operations, and a network of nimble warehouses across the country. Jim Heinecke, head of the WMS and Systems Integration team at Deliverr, plays a crucial role in ensuring the right processes and platforms are in place to scale up operations.

Deliverr, a platform that enables sellers to sell across multiple channels and impress their customers with 1-day or 2-day delivery, was facing a significant challenge. The company's mission to democratize fulfillment and help small and mid-sized companies compete with the delivery expectations set by Amazon required a substantial investment in technology, operations, and a network of nimble warehouses across the country. However, their existing Warehouse Management System (WMS) was unable to keep up with their volume during the peak season of 2020. This situation necessitated a change in their WMS to ensure efficient operations and meet the increasing demand. Jim Heinecke, head of the WMS and Systems Integration team at Deliverr, and his team conducted a rigorous evaluation of 10-15 WMS software providers to find a solution.

After a thorough evaluation, Deliverr chose Logiwa as their preferred WMS provider. Logiwa's software optimizes everything from inventory placement and order allocations to picking paths and shipping costs. This solution provided Deliverr with the ability to standardize and align data across all locations, making it easier to manage their operations. The implementation and rollout process of Logiwa was also straightforward, which was a significant advantage for Deliverr. Furthermore, Logiwa's system allowed for easy updates as Deliverr's customers and processes evolved. Any changes made to Logiwa were instantly applied across all warehouses, ensuring consistency and efficiency in operations.

• The implementation of Logiwa's WMS has brought about significant operational improvements for Deliverr. The software's ability to optimize various aspects of warehouse operations, from inventory placement to shipping costs, has enhanced efficiency across all warehouses. The standardization provided by Logiwa has given Deliverr consistent and aligned data across all locations, simplifying management and decision-making processes. The easy implementation and rollout process was a significant advantage, reducing the time and resources required for system upgrades. Furthermore, the ability to easily update Logiwa as Deliverr's customers and processes evolve ensures that the system remains relevant and effective in meeting the company's changing needs.

• 80% of Deliverr’s volume now goes through Logiwa-enabled warehouses

• Handled a 10x volume increase during the 2021 peak season without any issues

• Reduced the time to onboard a new warehouse to only 4 weeks