Data Traffic Improves Management and Promotes the Integration of its Units with SE Suite
Customer Company Size
SME
Region
- America
Country
- Brazil
Product
- SoftExpert Excellence Suite
Tech Stack
- Enterprise Content Management (ECM)
- Business Process Management (BPM)
- Corporate Performance Management (CPM)
- Enterprise Quality Management (EQM)
- Project and Portfolio Management (PPM)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Transportation
- Security & Public Safety
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Process Control & Optimization
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Operating in the market for the past 12 years, Data Traffic offers its clients an extensive line of data management products and services designed for traffic and transit. Headquartered in Goiânia, capital city of the Brazilian state of Goiás, the company allows clients in the 16 states where it operates to cross and store elements originating from different databases while allowing for integration with the national transit system. Data Traffic maintains partnerships with several different national and international companies, improving its service offer, equipment supply and system development by operating intelligent transit, traffic, transport and security management control systems.
The Challenge
The objective of improving project management for new product creations and monitoring the organization’s strategic performance prompted Data Traffic to adopt SoftExpert Excellence Suite. Certified with the ISO 9001 Standard, Data Traffic sought a solution that would facilitate the control of quality system documents and give the company’s head office and branches the same benefits in terms of system use. The solution needed to allow for strategic project management, including the monitoring of phases facilitated by online access. Additionally, the company required a system that could map and automate critical processes and manage transit control equipment electronically.
The Solution
The SE Suite allows Data Traffic to achieve results and data analysis through integration performed by the system itself by means of a range of different modules that connect the information. The solution offers the mapping and automation of critical processes and the electronic management and maintenance of transit control equipment. The diversification of modules that serve the different areas of the company and their integration with the Quality Management System is a differential provided by SoftExpert compared to the other solutions available on the market. The solution also facilitates the control of quality management documents and maximizes the dissemination and access of the same for the branches, allowing for strategic project management, including the monitoring of phases facilitated by online access.
Operational Impact
Quantitative Benefit
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