D2L Makes Self-Serve Analytics a Reality with Domo
Company Size
1,000+
Country
- Worldwide
Product
- Domo Everywhere
- Brightspace
- Domo CourseBuilder
Tech Stack
- BI Tools
- Embedded Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Education
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
D2L is the maker of Brightspace, which the EdTech company bills as a learning platform for people that care deeply about making sure students reach their potential. Reporting and visualizations are a key component of that promise. Educators use it to measure learner interaction data to understand how students are progressing through a course, where they are succeeding, and where engagement can be improved. The data is used for everything from securing financial aid to meeting accreditation requirements to boosting student retention.
The Challenge
D2L, the maker of Brightspace, an EdTech platform, found that its previous BI tool had become an obstacle to generating the insights required to help users and their students achieve all they could. The user experience wasn’t ideal, and they wanted to improve that by picking a new partner that would let them level up the whole product. When evaluating its BI options, the Brightspace platform needed a tool with the flexibility to meet the needs of its wide variety of education and corporate clients around the world. Their criteria around localization, translations, security, access, integration, usability and breadth of features quickly culled their list from every BI tool on the market down to just one: Domo.
The Solution
D2L relies on Domo Everywhere, Domo’s embedded analytics solution, to deliver a new SelfServe Analytics product in the Brightspace platform that allows users to build their own custom visualizations. The company stands up a Domo instance for each client, which it then populates with the client’s data and pre-built templates to help them get started. Domo CourseBuilder was used to create an automated onboarding guide to help clients get started faster. In addition to providing clients with more value, Domo has enabled D2L to drive more revenue by being able to offer additional functionality as part of their premium package.
Operational Impact
Quantitative Benefit
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