Case Studies > Cummins gains Real-Time Visibility with e2open

Cummins gains Real-Time Visibility with e2open

Company Size
1,000+
Product
  • e2open Global Parcel
  • e2open’s multi-carrier shipping software
Tech Stack
  • Real-time label printing
  • Shipment consolidation
  • Freight calculations
  • Event tracking data
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Fleet Management
  • Inventory Management
  • Track & Trace of Assets
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Cummins is a global company that designs, manufactures, and distributes engines, filtration, and power generation products. They serve customers in over 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and over 7,600 dealer locations. Managing a vast number of global and local carriers is a significant challenge for Cummins, given their extensive operations and the need for efficient logistics and supply chain management.
The Challenge
Cummins had difficulty managing carrier information and shipment specifications. Producing shipping labels and transmitting shipping information according to each carrier’s specifications was a complex and time-consuming process. Cummins needed to take control of their shipping, streamline operations and improve warehouse efficiency.
The Solution
Cummins chose e2open’s multi-carrier shipping software to streamline operations. E2open Global Parcel provides real-time production of shipping labels and carrier documents, performs shipment consolidation and freight calculations, and produces event tracking data. This comprehensive solution has enabled Cummins to reduce process times and minimize labeling errors. Additionally, tracking events are automatically downloaded from carrier servers, providing the Cummins team with full visibility on the latest status of every shipment. This allows them to share status information with their customers and improve the service they provide.
Operational Impact
  • Process times have been significantly reduced.
  • Labeling errors have been minimized due to real-time label printing.
  • Tracking events are automatically downloaded from carrier servers, providing full visibility on shipment status.
  • Cummins can now monitor freight costs and check the accuracy of carrier freight invoices.
  • Actual freight costs are added to the sales invoice, making invoicing more efficient.

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