CRC Health Group Chooses A10 ADC for Server Load Balancing Solution
Company Size
1,000+
Region
- America
Country
- United States
Product
- A10 ADC
- A10 Networks aVCS™ Virtual Chassis System
- A10’s identity management appliance
Tech Stack
- HTTP
- HTTPS
- POP3
- SSL
- IPv6
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Networks & Connectivity - Network Management & Analysis Software
- Networks & Connectivity - Software-Defined Networking
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Remote Asset Management
- Remote Collaboration
- Remote Control
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
CRC Health Group is the largest provider of specialized behavioral health care services in the United States, treating more than 30,000 patients daily. The organization operates 145 facilities across the country, offering treatment for drug and alcohol addiction, learning differences, weight management issues, eating disorders, and other behavioral health issues. With a large and diverse staff, CRC Health Group is committed to providing high-quality care and ensuring that its employees have the tools and resources they need to perform their duties effectively. The organization has a strong focus on leveraging technology to improve operational efficiency and enhance the quality of care provided to its patients.
The Challenge
CRC Health Group, the largest provider of specialized behavioral health care services in the U.S., faced the challenge of ensuring that its staff could access Microsoft Outlook Web Access reliably and efficiently. With 145 facilities and a large number of staff spread across the country, CRC needed a solution that could handle the load and provide consistent performance. The primary challenge was to ensure that the Outlook Web Access was always available and responsive, regardless of the location of the staff. Additionally, CRC required a solution that could support future needs such as Global Server Load Balancing (GSLB) for site-to-site failover.
The Solution
To address the challenge of ensuring reliable and efficient access to Microsoft Outlook Web Access, CRC Health Group deployed A10 Networks® A10 ADC server load balancers. The A10 ADC load balances HTTP, HTTPS, and POP3 traffic, ensuring that the Outlook Web Access is always available and responsive. Additionally, the A10 ADC off-loads SSL, reducing the number of servers required to support web transactions and increasing transaction speed. This deployment has resulted in faster web response times for CRC staff. Looking ahead, CRC plans to implement a Global Server Load Balancing (GSLB) solution for site-to-site failover, leveraging the unique and efficient approach of the A10 ADC, which includes GSLB capabilities at no additional charge. Prior to this deployment, CRC had already implemented A10’s identity management appliance, which centralized critical password management functions and increased compliance scores, resulting in reduced help desk calls and increased user productivity.
Operational Impact
Quantitative Benefit
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