Motive > Case Studies > Cordy Environmental Inc. Case Study

Cordy Environmental Inc. Case Study

Motive Logo
Company Size
11-200
Region
  • America
Country
  • Canada
Product
  • KeepTruckin’s Vehicle Gateway
  • KeepTruckin’s GPS tracking
  • KeepTruckin’s geofence feature
  • KeepTruckin’s dashboard
  • KeepTruckin’s free app
Tech Stack
  • GPS tracking
  • Geofencing
  • Fleet management
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
  • Sensors - GPS
Applicable Industries
  • Construction & Infrastructure
  • Oil & Gas
Applicable Functions
  • Logistics & Transportation
  • Quality Assurance
Use Cases
  • Fleet Management
  • Geofencing
  • Real-Time Location System (RTLS)
Services
  • System Integration
  • Training
About The Customer
Cordy Environmental Inc. is an oil field and construction services company based in Alberta, Canada. The company takes safety very seriously and has a dedicated health, safety and environmental advisor (HSE) who oversees the company’s safety and transportation compliance. Cordy Environmental operates a fleet of 55 vehicles and often works on-site with other trucks from different companies. The company is committed to maintaining a good standing with its customers and uses technology to manage its business operations and resolve disputes.
The Challenge
Cordy Environmental, an oil field and construction services company based in Alberta, Canada, was facing challenges in maintaining its reputation with customers due to accusations of misconduct by its trucks at various sites. These accusations included dumping mud in the wrong place and spraying mud all over a site. The company was also dealing with billing disputes with strip sites, which charge by the hour for disposing of materials. These issues were causing stress and potentially damaging the company's relationships with its customers.
The Solution
Cordy Environmental implemented KeepTruckin’s Vehicle Gateway, a GPS tracking solution, to manage its fleet and resolve disputes with customers. The Vehicle Gateway records real-time GPS location and location history, which allowed the company to prove where its trucks were at any given time. The company also used KeepTruckin’s geofence feature, which alerts the company each time a truck passes through a designated virtual fence. This feature was particularly useful in proving how long a truck was at a particular site. To improve efficiency and transparency, Cordy Environmental gave its customers a KeepTruckin login to see the location of Cordy’s trucks whenever they had any concerns.
Operational Impact
  • Cordy Environmental was able to exonerate its drivers from accusations of misconduct by using GPS location history to prove where its trucks were at the time of the alleged incidents.
  • The company was able to resolve billing disputes with strip sites by using GPS location history to show how long its trucks were at the sites.
  • Cordy Environmental improved its transparency and trust with its customers by giving them access to view the current location of vehicles, location history, receive alerts and view reports.
  • The company was able to retain a high-performing employee who was wrongly accused of misconduct by a customer.
Quantitative Benefit
  • Three instances of successful exoneration of drivers from accusations of misconduct.
  • Resolved multiple billing disputes with strip sites.

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