Freightos > Case Studies > Code&Quill’s Digital Transformation: Simplifying Freight Logistics with Freightos.com

Code&Quill’s Digital Transformation: Simplifying Freight Logistics with Freightos.com

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Applicable Industries
  • Marine & Shipping
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Last Mile Delivery
  • Transportation Simulation
About The Customer
Code&Quill is a company based in Austin, Texas, that ships its products from China. The company was launched in January 2015 by Ronak Patel, who initiated a Kickstarter campaign for a modern notebook targeted towards creatives. The product quickly gained popularity among various groups, including architects, artists, and the Dungeons and Dragons community. The company's initial fundraising effort was successful enough to justify hiring a staff, including a logistics manager. Code&Quill's mission is to provide a 21st-century experience to its customers, which was being hindered by the outdated practices of the freight industry.
The Challenge
Code&Quill, a Texas-based company that produces creative notebooks, faced a significant challenge in managing their freight logistics. After a successful Kickstarter campaign, the company had to ship goods to nearly 1,200 backers. However, the freight industry's outdated practices were not conducive to the needs of a small, fast-growing business like Code&Quill. The company's logistics manager, Dan Otto, found himself waiting up to 48 hours for a single freight quote, and the lack of transparency and efficiency in the process was hindering the company's growth. The team needed a solution that would streamline their shipping process, cut costs, and save time, allowing them to focus on their core business.
The Solution
To address the shipping bottleneck, Code&Quill turned to Freightos.com, a digital platform that enabled them to search, book, and track all of their shipments. The platform's intuitive interface eliminated the need for technical freight jargon, providing a user-friendly experience. The solution offered enhanced transparency and a smoother shipping supply chain, which was crucial for the company's scaling and growth plans. The platform also provided instant access to live rates across dozens of providers, modes, and routes, a feature previously limited to enterprise companies with large, in-house logistics teams. This digital solution allowed Code&Quill to optimize their entire supply chain, enhancing control over the shipping process.
Operational Impact
  • The implementation of Freightos.com revolutionized Code&Quill's shipping process. The platform's intuitive interface and efficient features allowed the company to create a duplicable process for each new shipment, saving significant time and resources. The enhanced transparency and control over the shipping process allowed the team to focus on their customers, growth, and products. The platform also offered greener options to reduce the company's carbon footprint and a client dashboard for easy management. The digital transformation not only resulted in cost savings but also improved the company's operational efficiency and customer service.
Quantitative Benefit
  • Freightos.com quotes were 60% less expensive than other providers.
  • The platform allowed for instant access to live rates across dozens of providers, modes, and routes.
  • The digital solution significantly reduced the time spent waiting for freight quotes.

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