Case Studies > Cerro Vanguardia Improves Management, Streamlines Access to Documents and Boosts Information Security with SE Suite

Cerro Vanguardia Improves Management, Streamlines Access to Documents and Boosts Information Security with SE Suite

Customer Company Size

Large Corporate

Region

America

Country

Argentina

Product

SE Document
SoftExpert Excellence Suite (SE Suite)

Tech Stack

Document Management System
Web-based Software

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Cost Savings
Customer Satisfaction
Digital Expertise

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration
Application Infrastructure & Middleware - Data Visualization
Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Mining
Metals

Applicable Functions

Quality Assurance
Business Operation

Services

Software Design & Engineering Services
System Integration

About The Customer

Cerro Vanguardia is a gold and silver deposit with a mining concession covering approximately 512 km2 of surface. Located in the province of Santa Cruz in Argentina, it is one of the country's main precious metal mines. The mining company processes 980,000 tons of iron ore per year and produces an annual average of 6.8 tons of gold and 68 tons of silver during the entire operation. The final product consists of bars containing 10% gold and 90% silver, which are refined abroad to be used in applications such as jewelry, watches, electronic devices, coins and decorative objects, among others.

The Challenge

Due to the company's organizational structure, the number of employees and different departments, there is a high volume of documents circulating around the mining company. Several different procedures were created, prompting Cerro Vanguardia to seek a solution that could help it manage its documents, making them easier to find and facilitating their traceability. Furthermore, the mining company needed a specific software solution to help it ensure continued compliance with the Environment, Health and Safety System and with the ISO 14001:2004, ISO 9001 and OHSAS18001:2007 standards.

The Solution

After doing some market research, SoftExpert Excellence Suite (SE Suite) stood out from its competitors and was chosen as the best solution for controlling and managing documents. With the SE Document solution, Cerro Vanguardia is able to automate the creation and revision of documents during all their phases (editing, consensus, approval and acceptance), ensuring the complete monitoring of all actions affecting documents throughout their entire lifecycle. SE Document also guaranteed a high level of standardization and organization of the document archive based on the operating rules defined by the company (nomenclature, safety, document temporality, etc.), providing an effective mechanism for document identification, recovery and control. This ensures that Cerro Vanguardia will have updated versions constantly available for the right people whenever required.

Operational Impact

By using SE Document, Cerro Vanguardia was able to boost employee efficiency and productivity. The documents became easily available and could be located more quickly, since they are accessible to the entire company.
Due to the functionality of document control, the mining company is now able to check the history of changes and approvals, as well as to control the revisions made. The content is now more organized and the projects/documents can be appropriately monitored.
SE Document improves process transparency and visibility for employees. Another point highlighted by the analyst is the fact that the solution helps the company administer compliance with quality management standards focused on document management.
Furthermore, by using the tool, Cerro Vanguardia earned a complete security structure, since in addition to centralizing access to information, the company makes the content available only to authorized people.

Quantitative Benefit