Fastpath > Case Studies > Case Study: Produce Manufacturer - Getting Audits on Track for a Complex, Multi-National Company

Case Study: Produce Manufacturer - Getting Audits on Track for a Complex, Multi-National Company

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Company Size
1,000+
Region
  • America
  • Europe
Country
  • Chile
  • Mexico
  • United States
Product
  • Fastpath Assure
  • Microsoft Dynamics AX
Tech Stack
  • ERP Systems
  • Cloud Computing
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
  • Agriculture
  • Food & Beverage
Applicable Functions
  • Discrete Manufacturing
  • Quality Assurance
Use Cases
  • Asset Health Management (AHM)
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
The customer is the global market leader of fresh strawberries, blueberries, raspberries and blackberries. They have more than 100 years of farming heritage and hundreds of independent growers around the world. The company is rapidly growing, bringing in $4 billion in revenue every year. With 86 entities, including a research arm and multiple entities in Europe, the U.S., Mexico, and Chile—each with unique processes—the company is complex. They moved European operations to Microsoft Dynamics AX on-premises in 2015, with the Americas following in 2016.
The Challenge
The customer, a global market leader in the production of fresh berries, faced challenges with their complex global structure. They needed a tool that would simplify the process of adding users and handling segregation of duties to eliminate security concerns and ensure clean audits. The company had 86 entities, including a research arm and multiple entities in Europe, the U.S., Mexico, and Chile—each with unique processes. They moved European operations to Microsoft Dynamics AX on-premises in 2015, with the Americas following in 2016. However, problems arose when it came time for the upcoming audit. Auditors pointed out several issues: There was no way for the company to provide auditors with the information they needed, Segregation of Duties (SoD) were handled manually and therefore were not being sufficiently enforced, and there were several weak or undefined processes, and with the many entities, there were security risks around how the users were being managed.
The Solution
The customer chose Fastpath Assure® to help manage user security and SoD issues and get a handle on audits. Assure is a comprehensive, interactive solution that enables companies to identify security conflicts within their ERP application, better understand their overall security, and provide the necessary documentation to both internal and external auditors. The implementation of the on-premises version of Fastpath Assure was completed without a hitch, and the Manager of Mater Data and his team were able to start improving roles during that implementation. From there, they’ve been able to focus on streamlining reports and validating roles. The customer has been so happy with the on-premises version that they are now in the process of moving from Dynamics AX on-premises to AX in the cloud (beginning with the U.S.), and Fastpath Assure will move to the cloud with them.
Operational Impact
  • Simplified processes, reduced risk, happy auditors
  • Segregation of duties is also much easier. With the customer’s 86 entities, when someone has rights in one entity, and they need access to another entity, it would have been nearly impossible to figure out potential conflicts across entities. With Fastpath, this is no longer a concern.
  • Security and adding new users, which before was an inefficient process that brought risk along with it. With Fastpath, even with a lean staff of three, users are added in minutes, and security is handled completely within Fastpath.
Quantitative Benefit
  • Saved a lot of time in audit process
  • User approvals exponentially faster. An approval that would have taken days to obtain in the past can now be done on a mobile phone, via the web—with no delays, even dealing with different time zones.

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