Case Study: Dymotek
Company Size
200-1,000
Region
- America
Country
- United States
Product
- IQMS enterprise resource planning (ERP)
- IQAlert module
- Engineering Change Orders (ECO) module
- Real-Time Production Monitoring
- Asset Management module
Tech Stack
- ERP System
- Real-Time Monitoring
- Automated Task Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Plastics
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Inventory Management
- Manufacturing System Automation
- Predictive Maintenance
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Dymotek is a leading custom molder based in Ellington, Connecticut, United States. The company was founded as Truebro, Inc., in 1990 by brothers Steve and Tom Trueb. Originally, the company made a single product: an easily installed universal pipe cover called Lav Guard. The company grew from a small family venture to one of the nation’s leading custom molders. In 2004, the company sold its Truebro brand and product line and formed Dymotek as a custom injection molder that specializes in liquid silicone rubber and multi-component molding. The company has grown significantly over the years, with a 111% growth in three years and a 62% growth in one year. The company's size doubled from about 50 people to 100.
The Challenge
Dymotek, a leading custom molder in the United States, was facing challenges in managing its growing business. The company had been using a combination of systems since its inception, which no longer satisfied the needs of its ambitious growth goals. The company needed a system that could provide real-time information to their customers and adapt to changing demands in an increasingly challenging global marketplace. The company also needed a system that could provide an exact understanding of the costs of goods produced, including the cost of equipment usage involved in production. Furthermore, the company needed a system that could provide excellent customer service, such as providing daily updates on production to customers with tight inventory requirements.
The Solution
Dymotek partnered with IQMS and implemented its enterprise resource planning (ERP) system to operate all aspects of its business. The integrated system gave Dymotek the flexibility to manage their business needs and provide real-time information to their customers. The system also delivered the agility necessary to adapt to changing demands in the global marketplace. The IQMS system allowed Dymotek to quickly and precisely assess the cost and profitability of any item they sold, including the cost of equipment usage involved in production. The system also provided visibility and communication that enabled Dymotek to provide excellent customer service. For example, Dymotek was able to send daily emails to a customer that gave them a complete reconciliation of all the products in house, allowing the customer to plan their commitments accordingly.
Operational Impact
Quantitative Benefit
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