Casa II Online Payments
Company Size
1,000+
Region
- America
Country
- Canada
Product
- Condo Control
- Stripe
Tech Stack
- Online Payment Systems
- Mobile Property Management App
- Data Encryption
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Revenue Growth
Technology Category
- Cybersecurity & Privacy - Security Compliance
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Building Automation & Control
- Building Energy Management
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Casa II is a luxury condominium located on the border of Yorkville, Toronto, home to 470 units and over 1,000 residents. The residents are primarily high-income professionals and young adults who lead busy lifestyles and expect high levels of service and convenience. Miryam Scanga, the assistant property manager, has been in her role for over two years, handling day-to-day accounting, client payments, and other operational responsibilities. Casa II has embraced digital property management to enhance convenience and efficiency for its residents.
The Challenge
Casa II management faced significant challenges in handling deposits and payments efficiently. The major concerns included loss of revenue due to the lack of a payment system for elevator usage, manual payment options that were time-consuming and expensive, and security issues related to handling cash transactions. These challenges necessitated a solution that could streamline payment processes, ensure security, and provide convenience to residents.
The Solution
Casa II implemented Condo Control (CC) and Stripe to address their payment challenges. Stripe was introduced to provide secure, convenient, and easy-to-use online payment solutions. This allowed residents to book and pay for amenities such as guest suites, party rooms, and service elevators online, 24/7. The integration of Stripe also enabled prompt return of deposits and streamlined the payment process, reducing the need for manual refunds. Additionally, Stripe's security features, including data encryption and transaction monitoring, ensured the safety of online payments. The reporting capabilities within Stripe allowed the accounting team to consolidate and monitor transactions easily.
Operational Impact
Quantitative Benefit
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