Case Studies > Cargo Transporters Reduces Crashes and Successfully Defends Against Accident Claims with Critical Event Recording Data

Cargo Transporters Reduces Crashes and Successfully Defends Against Accident Claims with Critical Event Recording Data

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Critical Event Reporting (CER)
  • Omnitracs MCP100
  • Omnitracs MCP110
  • Omnitracs MCP200
  • Bendix Commercial Vehicle Systems
Tech Stack
  • In-vehicle telematics devices
  • Web-based application
  • Sensor data integration
  • Wireless data transmission
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Employee Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Functional Applications - Fleet Management Systems (FMS)
  • Networks & Connectivity - Cellular
Applicable Industries
  • Transportation
Applicable Functions
  • Business Operation
  • Field Services
  • Logistics & Transportation
Use Cases
  • Driver Performance Monitoring
  • Fleet Management
  • Predictive Maintenance
  • Remote Asset Management
  • Vehicle Telematics
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
Cargo Transporters, headquartered in Claremont, North Carolina, is a proactive company focused on driver safety and risk management. With a fleet of 450 trucks, Cargo Transporters is committed to providing its drivers with the tools necessary to ensure their safety on the road. The company implemented the Critical Event Reporting (CER) application across its fleet in December 2008 to enhance its safety measures. Cargo Transporters values proactive safety management and aims to reduce the number of critical events, improve operational efficiency, and reduce accident liability expenses. The company is dedicated to making sure its drivers get home safely to their families.
The Challenge
Driving safety is a critical issue on today's roads and highways, with a significant number of large trucks involved in injury and fatal crashes. Cargo Transporters faced challenges related to critical event-related accidents and overall accident-related costs. The company aimed to reduce hard braking and stability control events, easily identify high-risk drivers, ensure drivers' safety on every trip, and develop better one-on-one relationships with drivers. They also wanted to open lines of communication without the fear of reprimand.
The Solution
Cargo Transporters implemented the Critical Event Reporting (CER) application to support proactive safety measures. The CER application continuously monitors the fleet for hard braking, lane departure disabled warnings, and roll stability. When a critical event is detected, it sends a near real-time email alert to the safety team and a message to the driver. The company customized the parameters of its hard braking event trigger to record only events occurring over 40 mph, making the system more manageable and realistic for drivers. This adjustment significantly reduced the number of alerts, allowing the safety team to focus on more critical situations. The CER technology provides near real-time, objective visibility into driving habits, helping to improve risk management and reduce accident liability.
Operational Impact
  • Cargo Transporters went nine months—36 million miles—without a major, DOT recordable accident.
  • The company was cleared of liability in two accidents, saving countless dollars in associated time and expenses.
  • The CER data has helped drivers buy into the program and change their behaviors, making them more professional, accountable, and safe.
  • The CER system has been invaluable from an accident reconstruction and liability reduction standpoint, providing accurate and objective data during litigation.
  • The customized parameter adjustment improved operational efficiency and showed drivers that the safety team was not using the CER service to micromanage them.
Quantitative Benefit
  • DOT accident-free for 36 million miles.
  • Average cost of an injury accident involving a medium/heavy truck is $330,000.
  • Average cost of a fatal accident involving a medium/heavy truck is over $3 million.

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