Case Studies > BlueGrace Logistics Builds Foundation for Continued Growth with MercuryGate TMS

BlueGrace Logistics Builds Foundation for Continued Growth with MercuryGate TMS

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

MercuryGate TMS
BlueShip
MercuryGate Rating Engine

Tech Stack

Transportation Management System (TMS)
Enterprise Resource Planning (ERP)
Order Management Systems

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Revenue Growth
Customer Satisfaction
Productivity Improvements

Technology Category

Functional Applications - Transportation Management Systems (TMS)
Functional Applications - Enterprise Resource Planning Systems (ERP)
Functional Applications - Remote Monitoring & Control Systems

Applicable Functions

Logistics & Transportation
Business Operation

Use Cases

Fleet Management
Supply Chain Visibility
Process Control & Optimization

Services

System Integration
Software Design & Engineering Services

About The Customer

BlueGrace Logistics is a non-asset based third-party logistics (3PL) provider headquartered in Riverview, Florida. Founded in January 2009 by Bobby Harris, the company started with 18 employees in a 2,000-square-foot office. Over the years, BlueGrace has grown significantly and now employs over 600 people across 11 locations in the United States. The company focuses on using technology to differentiate itself in the crowded 3PL market, offering superior supply chain management services and best-in-class technology. BlueGrace manages nearly 3,000 loads per day for more than 10,000 customers and has been recognized as one of the top 3PL providers in the United States.

The Challenge

BlueGrace Logistics, a non-asset based 3PL, was launched during an economic downturn in a highly competitive market. To succeed, BlueGrace needed to differentiate itself through technology. The company started with 18 employees in a small office and aimed to grow rapidly. The founder, Bobby Harris, recognized the need for a robust transportation management system (TMS) to enable this growth. He chose MercuryGate TMS, which he was familiar with from a previous venture, believing it could provide the necessary functionality and flexibility.

The Solution

BlueGrace Logistics partnered with MercuryGate to implement a transportation management system (TMS) that would support its growth ambitions. The company created a custom version of the TMS, known as BlueShip, which offers a unique user experience tailored to customer needs. BlueShip integrates with Enterprise Resource Planning (ERP) systems and order management systems, providing a seamless experience for customers. The MercuryGate rating engine, a key component of the TMS, allows BlueGrace to efficiently search across carriers, contracts, and lanes to return optimal results. This capability enables BlueGrace to offer quicker and more accurate rates, enhancing customer satisfaction.

Operational Impact

BlueGrace Logistics grew from an $8 million company in 2009 to over $300 million in revenue by 2018.
The company now employs over 600 people across 11 locations in the United States.
BlueGrace manages nearly 3,000 loads per day for more than 10,000 customers.
The custom TMS, BlueShip, provides a unique user experience that has helped build strong customer loyalty.
BlueGrace has been recognized as one of the top 3PL providers in the United States.

Quantitative Benefit