BI Dashboards Improve Reporting and Analytics at Central Parking System
Company Size
1,000+
Region
- America
Country
- United States
Product
- WebFOCUS Pro Server
- WebFOCUS Portal
- WebFOCUS Active Technology
- WebFOCUS InfoAssist
- Microsoft SQL Server
Tech Stack
- Business Intelligence
- Data Visualization
- Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
Central Parking System (CPS) is a leading parking management provider that oversees more than 2,200 parking facilities. CPS is a privately held organization with 15,000 employees and $1.5 billion in annual receipts. The company operates approximately 2,200 parking facilities containing more than one million spaces. CPS's clients include some of the nation's largest owners and operators of office buildings, hotels, stadiums, arenas, airports, and hospitals. Recently, CPS retained a new management team to transform corporate performance. The overriding objective was to leverage the company’s industry-leading size to provide better value to consumers and customers.
The Challenge
Central Parking System (CPS) was facing a challenge of inconsistent financial and operational reporting data. The company's management team needed a convenient way to quickly assess the performance of the business on a real-time basis. Most of the reports were static PDF files that lacked interactivity and were difficult for managers to decipher. The company leaders needed a system that could accurately view performance metrics. To achieve this management objective, CPS decided to use a business intelligence (BI) platform to create a financial dashboard that pulls information from several different data sources and presents a consistent, unified view of company activities.
The Solution
CPS used Information Builders’ WebFOCUS business intelligence (BI) platform to create a financial dashboard that pulls information from several different data sources and presents a consistent, unified view of company activities. The new BI system enables everyone from executives to lot managers to obtain accurate information on demand. They designed a WebFOCUS dashboard that accesses this database to display information about budgets, variances, ticket counts, ticket prices, payroll hours, overtime hours, AR balances, salaries, claims information, loss prevention, and other variables. WebFOCUS enforces the existing database security constraints within Microsoft SQL Server to create this reporting hierarchy. In a business that deals heavily in cash transactions, WebFOCUS helps CPS prevent manual errors and fraudulent activity by presenting a real-time, auditable view of financial activities.
Operational Impact
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