Case Studies > Better Asset Management Improves Prognosis for Regulatory Compliance

Better Asset Management Improves Prognosis for Regulatory Compliance

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • ARCHIBUS Building Operations
  • ARCHIBUS Furniture & Equipment Management
  • ARCHIBUS Telecom & Cable Management
  • ARCHIBUS Process Navigator
Tech Stack
  • HTML
  • JavaScript
  • ARCHIBUS ActiveX controls
  • SQL Server CE
  • XML
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Visualization
  • Functional Applications - Enterprise Asset Management Systems (EAM)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Facility Management
  • Maintenance
Use Cases
  • Asset Health Management (AHM)
  • Inventory Management
  • Regulatory Compliance Monitoring
  • Remote Asset Management
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Alegent Health is a healthcare provider based in Omaha, Nebraska, serving eastern Nebraska and western Iowa. The organization operates six major campuses and over 50 clinics, providing a wide range of healthcare services. Alegent Health has been utilizing ARCHIBUS applications for over seven years to manage its building operations and equipment. The healthcare provider is committed to maintaining state-of-the-art facilities and meeting regulatory requirements, including those mandated by HIPAA and JCAHO. Alegent Health's focus on regulatory compliance and efficient asset management has driven its adoption of advanced IT solutions to enhance its operational capabilities.
The Challenge
Alegent Health faced escalating standards for secure handling of patient information and more stringent guidelines for equipment and facilities auditing. These requirements were mandated by the Health Insurance Portability and Accountability Act (HIPAA) and the Joint Council on Accreditation of Healthcare Organizations (JCAHO). The existing systems were insufficient to meet these new demands, prompting Alegent to embark on a new IT initiative. The challenge was to extend the capabilities of their existing ARCHIBUS applications to closely track key IT and healthcare assets for compliance. This required a shift from a departmental to an enterprise-level approach, involving the corporate IT department in planning and rolling out new functionalities.
The Solution
To address the challenges, Alegent Health extended its use of ARCHIBUS applications to include Telecom & Cable Management and enhanced the Furniture & Equipment Management application. The corporate IT department took over the planning and roll-out, creating new screens for surgery and catheter equipment inventory. The project involved documenting user needs, defining standardized reporting formats, and establishing uniform auditing methods. The expanded ARCHIBUS solution included new security features, improved content control and delivery, screen personalization, and the introduction of PDAs and barcoding. These enhancements provided greater flexibility in data collection and sharing while ensuring data security and compliance.
Operational Impact
  • Alegent Health now has a single source of information for multiple lists of telecom, IT, and healthcare-related hardware assets, saving significant time in tracking and reporting.
  • The new ARCHIBUS Process Navigator database replaced old legacy systems, making data table updates easier and supporting self-service data access that is at least 50% faster.
  • Tailored screens for IT were developed, providing a more web-like appearance and collecting equipment entry/modification information.
  • PDAs running Windows CE and SQL Server CE were added, allowing the transfer of data as XML files and improving mobility and ease of data collection.
  • A PDA-based system linked to a barcode scanner was designed to generate barcode labels for room and equipment items, streamlining the inventory process.
Quantitative Benefit
  • Self-service data access is at least 50% faster.
  • The new system eliminates the overhead of licensing and maintaining multiple systems.

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