Avoiding Downtime in the Canadian Arctic
Company Size
11-200
Region
- America
Country
- Canada
Product
- Datto
- Veeam
Tech Stack
- Instant Virtualization
- Backup Solutions
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Backup & Recovery
- Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
- Professional Service
- Transportation
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Great White North Technology Consulting Inc. (GWNTC) is a managed service provider (MSP) based in Timmins, Ontario. They have recently expanded their services to support clients in the Nunavut territory, located in the Canadian Arctic. The company specializes in providing IT solutions to businesses operating in extremely harsh environments, where frigid temperatures, blizzards, and poor Internet connectivity are common challenges. One of their notable clients is a shipping management company in Rankin Inlet, which manages cargo shipments for nearby airline companies. GWNTC's expertise in understanding and addressing the unique challenges faced by their clients in these remote regions has been a key factor in their success.
The Challenge
Protecting client data in the Canadian Arctic presents unique challenges due to extreme weather conditions, such as subzero temperatures, blizzards, and poor Internet connectivity. Great White North Technology Consulting Inc. (GWNTC) has expanded to support clients in Nunavut, where these harsh elements make data protection even more critical. One of their clients, a shipping management company in Rankin Inlet, faced significant risks with their older backup system, which only performed daily backups. The remote location of these clients means that on-site visits are not feasible in recovery scenarios, making a robust and reliable backup solution essential.
The Solution
GWNTC implemented Datto's backup solution to address the unique challenges faced by their clients in the Canadian Arctic. Datto's technology allows for hourly backups, significantly improving the frequency and reliability of data protection compared to the client's previous system, which only performed daily backups. The Instant Virtualization feature of Datto enables GWNTC to virtualize a restore locally on the appliance, eliminating the need for costly and time-consuming travel to remote locations. This feature is particularly valuable in recovery scenarios, where immediate action is required. Additionally, Datto's solution provides automatic alerts for any issues with the device or backups, allowing GWNTC to proactively address problems without manual checks over slow Internet connections. This ensures that their clients' data is continuously protected, even in the face of extended power outages caused by blizzards and high winds.
Operational Impact
Quantitative Benefit
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