Automating Delivery Services in Brazil: The Céu Delivery Case Study
Technology Category
- Application Infrastructure & Middleware - Event-Driven Application
Applicable Industries
- Cement
- Transportation
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Last Mile Delivery
Services
- System Integration
About The Customer
Céu Delivery's primary customers are business owners in Brazil who require delivery services. These businesses may range from small startups to larger companies, all of whom are looking for a cost-effective and efficient way to manage their delivery services. The businesses may be in various sectors, including food, retail, and more. They are likely to be businesses that are growing and finding the manual management of delivery services increasingly labor-intensive and stressful. They are also likely to be businesses that are financially strained by the high fees charged by marketplaces for delivery services.
The Challenge
Céu Delivery, a Brazilian company, was founded by Juliano Rodrigues to address the challenges faced by businesses requiring delivery services in the country. The existing options were either to offer telephone service or to participate in a marketplace that charged high fees, significantly reducing business profits. While the telephone service option seemed viable, it became increasingly labor-intensive and stressful as the business grew. The marketplace option, on the other hand, was financially draining due to the exorbitant fees charged. Rodrigues recognized the need for an automated solution that could bridge the gap between delivery service owners and customers, thereby reducing operating costs and increasing business sales and profits.
The Solution
Rodrigues developed Céu Delivery, an automated delivery service management tool, using Bubble's no-code programming tools. The app allows businesses to have their professional delivery app without paying fees to marketplaces. Companies can subscribe to the service, register their company data, operating hours, products, delivery personnel, and discount coupons. The app link can then be shared with customers or through social media networks. The app enables users to control the entire workflow, from receiving the order to the delivery of the order. Rodrigues, who is not a programmer, was able to create this solution thanks to the no-code tools provided by Bubble, which he learned about through Renato Asse's YouTube channel.
Operational Impact
Quantitative Benefit
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