API Integration for Digital Transformation of a Freight Management Company
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
Services
- Software Design & Engineering Services
The Customer
Not Disclosed
About The Customer
Our Client is a US-based freight management company with over 10 years on the market.
With 14,000+ active carriers in the database, the company handles large contracts in high-demanding industries of refrigerated, flatbed, dry products, and parcel transportation. It was ranked as one of the Fastest Growing Companies in the region based on average annual revenue growth.
The Challenge
When the Client came to Belitsoft in 2018, their company used a legacy ERP in a combination with .xls files and multiple tabs opened in a browser for accessing third-party apps. The process was time-consuming, implied lots of manual repetitive work, and was exposed to a high risk of human errors.
The Solution
To increase the efficiency of business processes and avoid human errors by minimizing manual work, Belitsoft together with the Client opted for the following optimization:
- Replacing ERP with a brand-new custom-built Transportation Management System. It's the web-based solution, the single point of entrance for freight brokers to capture every phase of a freight management business cycle. Besides, unlike the desktop ERP, a new web app allows brokers to use the Transportation Management System anywhere they want, which brings much higher flexibility and job satisfaction.
- API integration with 3rd-party applications to pull data automatically into and out of the Transportation Management System.
Operational Impact
Quantitative Benefit
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