AllScient and Account Sales Growth
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- MicroStrategy
Tech Stack
- Data Architecture
- ETL
- RDBMS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
- Revenue Growth
Technology Category
- Analytics & Modeling - Big Data Analytics
- Analytics & Modeling - Data Mining
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Finance & Insurance
- Healthcare & Hospitals
- Retail
Applicable Functions
- Business Operation
- Quality Assurance
- Sales & Marketing
Services
- Data Science Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
AllScient is a consulting firm with a roster of experienced professionals, including individuals with over 20 years of experience and 30+ customers. The company boasts an average consultant experience of 12 years and 20+ implementations. They have a comprehensive understanding of the full MicroStrategy platform, data architecture, ETL, major RDBMSs, and other technologies. AllScient works with a wide range of industries, including retail, healthcare, finance, and insurance. Their goal is to drive success for their customers by increasing user adoption and enterprise penetration, ultimately leading to account growth.
The Challenge
AllScient faced the challenge of increasing user adoption and enterprise penetration for their customers. Poor implementations often led to struggles in delivering and justifying continued purchases of licenses. The company needed to instill top-down best practices and processes, refactor architectures as needed, and drive increased user engagement to breed cultures of analytics program success. Additionally, they aimed to identify new applications, user groups, and opportunities to increase account penetration and growth.
The Solution
AllScient implemented a proprietary toolkit and unique approaches to address the challenges faced by their customers. They worked closely with customer executives to instill top-down best practices and processes, refactor architectures as needed, and drive increased user engagement. By collaborating with MicroStrategy Account Executives, AllScient provided insights, resolved customer issues, and drove increased adoption. They also focused on unlocking new opportunities within accounts by evangelizing BI and MicroStrategy. AllScient's approach included providing customers with access to their operations management tools, such as JIRA task management, billing management system, and Slack, to ensure effective communication and engagement.
Operational Impact
Quantitative Benefit
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