AKI Group transforms its transport operation with Paragon by dramatically improving productivity and reducing costs
Company Size
1,000+
Region
- Middle East
Country
- United Arab Emirates
Product
- Paragon Integrated Fleets routing and scheduling
- Paragon Route Execution
- Paragon Street Level Mapping
- Paragon Average Road Speed Data
Tech Stack
- Routing and Scheduling Software
- Street Level Mapping
- Average Road Speed Data
- Real-time Visibility Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Al Khayyat Investments (AKI Group) is a family-owned company based in the United Arab Emirates (UAE) that operates a diverse range of autonomous business units, including retail, consumer, contracting, pharmaceutical, strategic investments, and automotive. Founded in 1982, the AKI Group has grown into a $1.6 billion business with strong partnerships with leading international brands. The company is committed to operational excellence and has a state-of-the-art logistics center in Dubai. The AKI Group's in-house transport operation is responsible for providing delivery services across the UAE's seven emirates, catering to a wide range of customer locations such as hospitals, pharmacies, shopping malls, retail stores, and restaurants.
The Challenge
The AKI Group faced significant inefficiencies in its in-house transport operation, which was responsible for delivering to a wide range of customer locations across the UAE. The company processed around 25,000 orders a month, equating to 12,500 deliveries to up to 5,500 customer sites. Manually planning such a large multi-drop delivery operation was proving to be inefficient. Additionally, the company had to comply with strict regulations governing commercial vehicle usage for different types of loads, which added complexity to the planning process. The transport team also faced challenges related to workforce management, as each delivery vehicle was typically staffed with a two- or three-man team, leading to increased workforce overhead and potential delays.
The Solution
To address the inefficiencies in its transport operation, the AKI Group implemented Paragon's routing and scheduling software. This solution included Street Level Mapping and Average Road Speed Data to achieve higher levels of route accuracy, as well as Route Execution to provide real-time visibility of the operation. The software allowed the AKI Group to automatically factor in vehicle restrictions when planning deliveries, ensuring regulatory compliance while maximizing capacity. The implementation of Paragon's software enabled the AKI Group to consolidate its planning resources into a single team, creating a centralized planning function responsible for managing all deliveries, monitoring transport in real-time, and analyzing planned versus actual performance for continuous improvement.
Operational Impact
Quantitative Benefit
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