Acumatica Helps M3 Technology Group Unify Operations and Grow
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Acumatica Financial Management
- Acumatica Project Accounting
- Acumatica Field Service Management
- Acumatica Customer Management
- Avalara – Sales Tax Automation
- APS Payment Solutions
- Microsoft Power BI
Tech Stack
- Cloud-based ERP
- Project Accounting
- Field Service Management
- Customer Management
- Sales Tax Automation
- Payment Solutions
- Business Intelligence
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Platform as a Service (PaaS) - Connectivity Platforms
- Platform as a Service (PaaS) - Data Management Platforms
- Platform as a Service (PaaS) - Device Management Platforms
Applicable Functions
- Business Operation
- Sales & Marketing
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
M3 Technology Group is a company headquartered in Nashville, TN, with operations in Knoxville, Huntsville, and Memphis. The company was founded in 2002 and has grown from a small startup to a larger firm with multiple locations. M3 Technology Group designs, builds, and installs turnkey audiovisual systems for various vertical markets, including corporate, higher education, and military. The company has been growing and expanding its operations, launching new lines of business with different financial needs than its traditional business. M3 Technology Group has been using different software packages as it grew, moving from QuickBooks to Sage BusinessVision and then to Everest Software.
The Challenge
M3 Technology Group, a company that designs, builds, and installs turnkey audiovisual systems, was facing growth challenges due to its outdated Everest finance software. The software was slowing down sales and finance operations, making the creation of customer quotes a laborious process. The software was also slow when run over a VPN, which was problematic as the company had grown from one location to multiple branch offices. Additionally, the software couldn't handle project cost accounting for new lines of business, requiring a lot of manual entry. The company needed financial software that could display project-cost profitability in real time instead of waiting until project completion.
The Solution
M3 Technology Group decided to switch to Acumatica, a cloud-based ERP solution, to handle its growing needs. Acumatica offered a range of features that M3 Technology Group needed, including project accounting, field service management, and customer management. The company also appreciated Acumatica's unlimited user licensing model and deep customization potential. Acumatica's Field Service edition allowed M3 to streamline dispatching, reduce response times, and minimize costs. The software also provided real-time insight into project expenses, which was a significant improvement over the previous system. Acumatica's open API interface made it easy to add third-party software and develop customizations.
Operational Impact
Quantitative Benefit
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