Acumatica helps IT support firm cut order processing time from two days to 10 minutes
Company Size
11-200
Region
- America
Country
- United States
Product
- Acumatica
Tech Stack
- Acumatica Financial Suite
- Acumatica Distribution Suite
- Acumatica Project Accounting Suite
- Acumatica Customer Management Suite
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Education
Applicable Functions
- Logistics & Transportation
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Global Asset is a company based in Carrollton, Texas, in the Dallas metropolitan area. The company was founded in 2010 and provides IT hardware asset management and related services to private and public sector customers, particularly school districts and higher education institutions. The company has 30 full-time employees, but this number rises to 60-70 during the summer when K-12 schools and colleges trade out their old computer hardware for new equipment. The company handles a large and complex inventory, turning over the warehouse two to three times a month and dealing with 50-60,000 different SKUs in a given year.
The Challenge
Global Asset, an IT hardware asset management firm, was struggling with managing its inventory and financial data. The company was using a combination of QuickBooks and spreadsheets, which was inefficient and time-consuming. The company handles a large and complex inventory, with thousands of unique SKUs to track. The manual entry of data was taking up a significant amount of staff time. The company wanted to improve the speed and functionality of their inventory and financial systems, and also wanted everyone in the company to be working off one system.
The Solution
Global Asset decided to implement Acumatica, a cloud-based ERP solution, and has gone through two upgrades so far. They are using the Financial, Distribution, Project Accounting, and Customer Management suites. The switch to Acumatica allowed the company to significantly reduce the time spent on data entry. With customized import scenarios, they were able to process shipments and receipts in minutes, compared to the 16 hours it used to take. The implementation of Acumatica was supported by AIM Solutions, an Acumatica Gold Certified Partner, which helped the staff to become comfortable with the software.
Operational Impact
Quantitative Benefit
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