Yource 与 WaveMaker 的数字化转型之旅
技术
- 应用基础设施与中间件 - 事件驱动型应用
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 水泥
- 设备与机械
适用功能
- 产品研发
- 质量保证
用例
- 大规模定制
- 时间敏感网络
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Yource 是客户联络（业务流程外包）领域的领导者，总部位于荷兰鹿特丹。该公司通过多种渠道开展入境和出境活动，并向比荷卢经济联盟（比利时、荷兰和卢森堡）、西班牙、苏里南、摩洛哥、保加利亚、土耳其和希腊等许多欧洲地区提供服务。 Yource 是欧洲著名的公司联络市场领导者，还构建了语音机器人、RPA 和语音分析等联络支持工具。他们是客户联络业务中一支不断壮大的力量，拥有超过 12000 名专业人士，遍布比荷卢经济联盟和欧洲地区。 Yource 是一家技术第一的公司，始终愿意在其业务中使用尖端技术。
挑战
Yource 是客户联络和业务流程外包领域的领导者，正在走上全面数字化转型的道路。该公司正在寻找一个开发平台，该平台可以提供安全的环境并缩短开发时间，为其内部流程构建应用程序。作为一家技术至上的公司，Yource 自 2019 年以来一直是低代码用户和 WaveMaker 客户，成功地以低代码实现了关键的内部应用程序。然而，该公司需要一种解决方案，该解决方案能够在定制代码方面提供灵活性，并且能够快速交付简单到复杂的应用程序。这对于在工具中为开发人员提供足够的自由和空间以充分利用两全其美至关重要。
解决方案
Yource 选择 WaveMaker 低代码是因为它在代码定制方面的灵活性以及交付应用程序的速度。 WaveMaker 的平台允许 Yource 将 WaveMaker 中的代码与他们自己的代码结合起来，从而提供所需的灵活性。在过去三年中，Yource 大量使用 WaveMaker 进行内部流程数字化，在该平台上构建了超过 17 个应用程序。 WaveMaker 为 Yource 提供了三个独特的优势：速度、标准化和安全性。该平台加快了 Yource 中低代码构建的所有应用程序的上市时间，将开发时间缩短了约 30%，并提供了构建应用程序的安全环境。此外，WaveMaker 使 Yource 的所有开发人员都能够使用标准化流程和方法来开发应用程序。
运营影响
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