Windstream Modernizes their TeleCom GTM Strategy with 6sense
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- 6sense
技术栈
- Cloud
- Mobility
- Artificial Intelligence (AI)
- Internet of Things (IoT)
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
- Revenue Growth
技术
- 分析与建模 - 预测分析
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 连接平台
适用行业
- 电信
适用功能
- 商业运营
- 销售与市场营销
服务
- 软件设计与工程服务
- 系统集成
关于客户
Windstream Enterprise is a leading provider of advanced network communications and technology solutions for businesses across the United States. The company offers a range of services, including cloud connectivity, unified communications, and managed services. With a focus on innovation and customer satisfaction, Windstream Enterprise aims to deliver reliable and secure solutions that meet the evolving needs of its clients. The company has a strong presence in the telecommunications industry and is committed to driving digital transformation and enhancing the customer experience through cutting-edge technology and strategic investments.
挑战
The communications industry has undergone significant changes, with network overbuilds leading to a rapid decline in prices. This has forced companies to pivot towards software solutions and content to capture value. Additionally, the global pandemic accelerated digital transformation, pushing organizations to adopt remote-friendly and touch-free solutions. Enterprise selling strategies have also evolved, with a shift towards virtual interactions and the need for modern sales tools and MarTech investments. Buying habits have changed, with a significant portion of decisions made before engaging with a seller, making it crucial for companies to adapt their strategies.
解决方案
Windstream Enterprise invested in a full MarTech stack, with a significant focus on 6sense, a predictive analytics and intent data platform. By leveraging 6sense, Windstream Enterprise was able to gain valuable insights into customer intent, allowing them to tailor their sales and marketing strategies more effectively. The platform enabled the company to bridge the gap between sales and marketing, fostering better collaboration and alignment. Additionally, the use of real-time data insights and robust demand generation practices helped Windstream Enterprise to enhance their virtual selling strategies and improve overall customer engagement. The implementation of 6sense and other MarTech tools has been instrumental in driving the company's digital transformation and positioning them for future growth.
运营影响
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