Whole Latte Love: Shipping Thousands Of Packages Per Day
公司规模
200-1,000
地区
- America
国家
- United States
产品
- Acumatica
- Pacejet
技术栈
- ERP
- Shipping Software
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 零售
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
Whole Latte Love is a specialty retailer of all things homemade coffee. The company offers a wide range of products related to brewing, filtering, and the coffee beans themselves. It is a one-stop shop for coffee lovers. The company has been in the e-commerce business since before the age of high-speed internet. As such, it had a home-grown ERP system in place. However, as the company grew, it realized the need for a more configurable, cloud-based system. The company chose Acumatica as its solution. However, the journey to implementation was not linear, and the company faced several challenges along the way.
挑战
Whole Latte Love, a specialty retailer of homemade coffee, was facing challenges with its home-grown ERP system. The company needed a configurable, cloud-based system to support its growth. However, the initial shipping software caused a six-week ERP deployment delay. The company needed a software that could strike the right balance between ready-to-use and easy-to-configure. The software needed to communicate automatically with the ERP without manual intervention. The company also wanted to improve productivity by eliminating manual keying in of orders and going outside the system to validate addresses.
解决方案
Whole Latte Love found the solution to its challenges in Pacejet, a Fulfilled by Acumatica shipping software. The software was able to draw information from, and write back to, the ERP without manual intervention. This eliminated the need for manual keying in of orders and going outside the system to validate addresses, thereby improving productivity. With the implementation of Pacejet, the company was able to improve throughput by almost 30%, reduce the time needed to process complex orders by over 50%, and increase its capacity to ship thousands of packages per day. The company is now exploring ways to capture international demand, make shipping less expensive and more efficient for larger products and orders using more LTL freight carriers, and efficiently scale.
运营影响
数量效益
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