Information Builders > 实例探究 > WebFOCUS Dashboards Give Ainsworth a Decisive Edge Over the Competition

WebFOCUS Dashboards Give Ainsworth a Decisive Edge Over the Competition

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公司规模
200-1,000
地区
  • America
国家
  • Canada
产品
  • WebFOCUS
  • iWay Software
  • JD Edwards EnterpriseOne ERP system
技术栈
  • SQL database
  • IBM iSeries server
  • Lotus Notes
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
  • Revenue Growth
技术
  • 分析与建模 - 实时分析
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • 建筑与基础设施
  • 电子产品
适用功能
  • 商业运营
  • 销售与市场营销
用例
  • 预测性维护
  • 供应链可见性(SCV)
服务
  • 数据科学服务
  • 系统集成
关于客户
Ainsworth, Inc. is a heating, ventilation, electrical, and mechanical services contractor serving the industrial, institutional, and commercial marketplaces. The company offers a vast array of services and can coordinate everything from retrofitting buildings to engineering complex equipment installations, including cooling, mechanical, wiring, electrical systems, diesel generators, fire alarm systems, and computer systems. Ainsworth also offers extensive post-sales service and support. The company is headquartered in Toronto with 15 offices across Canada, Ainsworth has 800 employees and annual revenues of over $300 million.
挑战
Ainsworth, a heating, ventilation, electrical, and mechanical services contractor, was struggling with the rigidity of canned reports from its JD Edwards ERP system and a lack of flexibility in its development tools. This was not satisfying users’ constant requests for information. The company needed a solution that would make it easier for developers and end users to create reports, manipulate data, and share information in the company’s ERP system. The company wanted to construct a data warehouse using ERP transaction data, and then build user-friendly dashboards that deliver real-time information about the business.
解决方案
Ainsworth decided to implement Information Builders' WebFOCUS business intelligence (BI) platform and integration technologies from iWay Software. The company hired Information Builders Professional Services to design and build a data warehouse, laying a foundation for financial and operational reporting. Ainsworth now has a wide variety of user-friendly dashboards that support real-time decision-making about financials, billing, customers, sales opportunities, contract renewals, work orders, and more. The company uses WebFOCUS in conjunction with a JD Edwards EnterpriseOne enterprise resource planning (ERP) system, including finance, assets, orders, projects, supply-chain planning, and other modules. In the future, Ainsworth plans to use iWay to capture GPS data and display it in Google Maps to optimize the deployment of field technicians.
运营影响
  • More projects are coming in under budget
  • Invoices get paid more quickly
  • Sales forecasts are more accurate
  • Billing disputes have decreased by half
  • Service-contract renewals have risen substantially
数量效益
  • Work-in-progress account has dropped from 90 to 30 days
  • Uncollected revenue has dropped significantly
  • Customer disputes reduced by over 50 percent
  • Contract renewal rate improved by thirty percent

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