Walsworth Publishing Moves to Head-ofthe-Class Business Intelligence
公司规模
1,000+
地区
- America
国家
- United States
产品
- WebFOCUS Developer Studio
- WebFOCUS Professional Server
- WebFOCUS Resource Governor
技术栈
- DB2
- Microsoft Access
- Microsoft SQL Server
- ODBC
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 教育
适用功能
- 商业运营
- 销售与市场营销
用例
- 质量预测分析
- 供应链可见性(SCV)
服务
- 软件设计与工程服务
- 系统集成
关于客户
Walsworth Publishing is a renowned publisher of yearbooks and other print materials. The company has been helping students put together cherished books for nearly 80 years. With roughly 3,700 schools as customers, the Marceline, Missouri-based company has learned that rapid turnaround time is the key to keeping its customers happy. The company is accelerating its processes with a WebFOCUS-based reporting portal that allows clients to easily access information. All of their information, including the status of printing jobs, page submissions, proofs, and deadlines (which determine pricing) are now available electronically. Students can monitor page submissions, see a list of items that need attention, and review color-coded proofs.
挑战
Walsworth Publishing, a publisher of yearbooks and other print materials, was facing a challenge in providing its clients with quick and easy access to information. The company was undergoing a massive technology overhaul that included deploying a new ERP system called Prism Win, a vertical application suite for the printing industry. This overhaul impacted Walsworth’s customer-facing applications as well as its internal reporting systems. The company needed a single business intelligence (BI) platform that could combine fragmented data created by different programmers using different databases and data management tools. The former reporting capabilities weren’t scalable, they weren’t flexible, and they couldn’t keep up with the company's growth.
解决方案
Walsworth Publishing decided to integrate all the diverse pieces of its data management landscape into a comprehensive BI environment that gave their customers self-service access to account information and streamlined operational reporting for internal sales, manufacturing, and finance personnel. The company chose Information Builders WebFOCUS BI platform for its ability to easily gather data from many types of systems – including Lotus Notes, SQL Server, Prism Win, Microsoft Access, and DB2 data from a variety of AS/400 applications. The company used WebFOCUS Developer Studio to create a dashboard for the yearbook salesforce, which includes more than 120 employees. In addition to the sales staff members, managers and executive-level employees now have access to the dashboard as well, bringing the total number of users to roughly 170.
运营影响
数量效益
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