Vonage > 实例探究 > Vonage Voice API 帮助 Opearlo 削减用户验证成本

Vonage Voice API 帮助 Opearlo 削减用户验证成本

技术

平台即服务 (PaaS) - 应用开发平台

适用行业

建筑物
电信

用例

语音识别
时间敏感网络

服务

系统集成

关于客户

Opearlo 是一家总部位于伦敦的机构，为 Amazon Alexa 和 Google Assistant 平台构建语音应用程序

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挑战

Opearlo 支付的调用时间比他们与之前的 API 供应商实际使用的时间要多

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解决方案

Opearlo 改用 Vonage Voice API，根据使用的秒数向客户收费

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运营影响

Switching to Vonage's Voice API and SMS API has not only resulted in significant cost savings for Opearlo, but also improved operational efficiency. The per-second charging model is more aligned with Opearlo's usage, making it a more cost-effective solution. Additionally, Vonage's superior customer support and clearer documentation have facilitated quicker resolution of issues, further enhancing operational efficiency. The use of Vonage's APIs in Opearlo's 'Find My Phone' app has also streamlined the user verification process, improving the user experience and potentially leading to increased user retention and satisfaction.

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数量效益

Opearlo's user verification costs were cut in half by switching to Vonage's per-second charging model.
Most of Opearlo’s calls are only five seconds on average, leading to significant cost savings with Vonage's per-second charging model compared to the previous vendor's per-minute model.
Vonage's clearer documentation and better customer support led to more efficient issue resolution, further reducing operational costs.

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