Vonage 推动 RAM Tracking 的入站销售和卓越服务
技术
- 平台即服务 (PaaS) - 应用开发平台
- 传感器 - 全球定位系统
适用行业
- 建筑物
- 教育
适用功能
- 设施管理
- 销售与市场营销
用例
- 车辆性能监测
- 虚拟培训
服务
- 系统集成
- 培训
关于客户
RAM Tracking 是车辆跟踪领域的领导者。实施 Salesforce 后，他们经历了快速增长，但他们的电话系统无法处理不断增加的客户群。他们需要一个与 Salesforce 集成并提供更好的培训和管理信息的解决方案。
挑战
RAM Tracking 需要一个集成 Salesforce 的联络中心和内部销售平台，旨在随着业务的增长而快速扩展。他们的电话系统无法应对客户的指数增长。它需要与 Salesforce 集成。
解决方案
适用于 Salesforce 的 Vonage 联络中心
运营影响
数量效益
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