使用 Vonage 联络中心工具包增强客户体验
技术
- 应用基础设施与中间件 - 中间件、SDK 和库
- 网络与连接 - 5G
适用行业
- 设备与机械
- 电信
适用功能
- 销售与市场营销
用例
- 语音识别
服务
- 系统集成
关于客户
Apptivo 目前被来自全球 193 个国家/地区的超过 250,000 家企业使用。其平台主要支持一系列中小型公司，从独立顾问到价值数十亿美元的企业。
挑战
寻找经济实惠的全面解决方案来帮助提供丰富的客户联络中心体验，无论公司规模如何。连接 IP 和 PSTN 进行语音通信的解决方案。
解决方案
Vonage 联络中心工具包
运营影响
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相关案例.
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IoT enabled Fleet Management with MindSphere
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Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
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Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
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Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
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Robot Saves Money and Time for US Custom Molding Company
Injection Technology (Itech) is a custom molder for a variety of clients that require precision plastic parts for such products as electric meter covers, dental appliance cases and spools. With 95 employees operating 23 molding machines in a 30,000 square foot plant, Itech wanted to reduce man hours and increase efficiency.
