维珍澳大利亚航空与 Nintex 的自动化之旅：集中流程和解锁数据
技术
- 应用基础设施与中间件 - 事件驱动型应用
- 网络与连接 - 5G
适用行业
- 航天
- 水泥
适用功能
- 人力资源
- 物流运输
用例
- 租赁金融自动化
- 物料搬运自动化
服务
- 培训
关于客户
维珍澳大利亚航空是澳大利亚第二大航空公司，拥有广泛的航班网络，可直接或与航空公司合作伙伴合作飞往国内和国际目的地。该公司拥有庞大的流动员工队伍，包括 3,000 名机组人员和 1,100 名飞行员和机组人员。航空业的特点是合规要求严格，维珍澳大利亚航空也不例外。该公司管理大量表格，并且拥有经常远程办公或经常流动的员工队伍。维珍澳大利亚航空的工作流程自动化团队负责人 Mark Bardsley 负责确保公司的自动化解决方案高效且有效。
挑战
维珍澳大利亚航空是澳大利亚第二大航空公司，在管理其庞大的流动员工队伍方面面临着重大挑战。航空业的特点是合规性要求高、表格数量大、员工队伍庞大且经常处于远程或持续流动状态。维珍澳大利亚航空的员工包括 3,000 名机组人员和 1,100 名飞行员和机组人员，他们每天需要提交安全报告、请假、检查航班状态并完成各种其他任务。数据收集需要跨多个团队手动处理，既耗时又低效。我们面临的挑战是找到一种解决方案，能够实现这些流程的自动化、减少人力资源人员的工作量，并提供对数据和系统的经济高效的访问。
解决方案
为了应对这些挑战，维珍澳大利亚航空使用 Nintex Process Platform 实施了自动化表格和工作流程解决方案。该解决方案用以固定格式提供数据的在线表单取代了手动数据输入和处理，从而消除了手动数据处理的需要。该平台允许多个团队构建和管理自己的自动化需求。 Nintex 成为维珍澳大利亚航空的全球存储库，用于访问和管理所有工作流程。管理员可以管理允许谁创建工作流程以及授予该人员构建或创建自己的连接器的访问级别。 IT 团队可以在新系统和流程投入运行之前对其进行治理和监督。维珍澳大利亚航空还使用 Nintex Process Manager 来集中并提供整个组织流程的可见性。 Nintex 工作流程工具灵活且响应迅速，使维珍澳大利亚航空能够快速演示并创建概念验证。
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