北阿坎德邦电力有限公司打造更智能的网络
公司规模
Large Corporate
地区
- Asia
国家
- India
产品
- IBM System x 3950 X5
- IBM System x3650 class servers
- IBM System Storage DS8300
- IBM System Storage TS3500
- mPower Smart Utility Suite
技术栈
- IBM DB2
- IBM Tivoli Access Manager
- IBM Tivoli Composite Application Manager
- IBM Tivoli Continuous Data Protection for Files
- IBM Tivoli Identity and Access Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- 公用事业
适用功能
- 物流运输
- 维护
用例
- 能源管理系统
- 预测性维护
- 盗窃检测
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
北阿坎德邦电力有限公司 (UPCL) 是一家公用事业公司，负责管理印度北阿坎德邦的电力分配。该公用事业公司成立于 2001 年，为 13 个地区的 159 多万消费者提供电力。UPCL 的配电网络覆盖了 50,000 多平方公里的地理区域。该公司面临着满足北阿坎德邦日常能源需求的挑战。UPCL 缺乏适当的资产管理框架，因此很难准确查明网络中的故障或弱点。该公司还希望减少能源盗窃事件。UPCL 依靠第三方机构来存储电力消耗数据和管理账单，这导致业务信息的可用性很差。如果没有适当的数据和可靠的客户记录访问，UPCL 就无法跟踪它收到了多少客户服务请求以及处理了多少请求。
挑战
北阿坎德邦电力有限公司 (UPCL) 负责印度北阿坎德邦的电力分配。该公用事业公司为 13 个地区的 159 万多消费者提供电力。UPCL 的配电网络覆盖了超过 50,000 平方公里的地理区域，在满足北阿坎德邦的日常能源需求方面面临巨大挑战。该公用事业公司希望更深入地了解其网络的性能，以便更好地服务客户、降低成本并保证更可靠的电力供应。由于缺乏适当的资产管理框架，UPCL 发现很难准确查明网络中的故障或弱点。该公司还希望减少能源盗窃事件。通过改进对整个网络中用电量峰值的检测，UPCL 将能够更好地识别可能指向盗窃的异常消耗水平。由于 UPCL 依赖第三方机构来存储电力消耗数据和管理账单，这些问题因业务信息可用性差而加剧。由于缺乏适当的数据和可靠的客户记录访问，UPCL 无法跟踪其收到的客户服务请求数量以及已处理的数量。这使得该公司因未能及时达到既定的服务水平而面临北阿坎德邦电力监管委员会 (UERC) 的罚款和处罚。
解决方案
UPCL 向 IBM 业务合作伙伴 Phoenix IT Solutions Ltd. 寻求公用事业管理解决方案，并选择了 mPower Smart Utility Suite：一个端到端系统，用于处理从计量到现金和客户服务流程，该系统由强大的 IBM 技术提供支持，以实现最佳性能。该解决方案提供与地理信息系统 (GIS)、仪表数据采集系统和计费系统的集成。指标仪表板允许 UPCL 查看和管理停电和中断，帮助确保更快地解决服务问题。该解决方案确定每个仪表的位置，并定位有故障的仪表并端到端跟踪中断和停电。该系统使用统计数据和需求负载流分析来评估网络的健康状况，跟踪网络中的能源不平衡并确定它是否可以承受任何额外的拟议负载。广泛的 IBM 解决方案套件为 UPCL 的公用事业管理系统提供了坚实的支撑，确保重要应用程序的最佳性能和稳定性，以及对公司系统和数据的安全访问。IBM DB2 充当 mPower 技术套件和相关应用程序的后端数据库，为大量工作负载提供轻松的管理和最佳性能。 UPCL 使用 IBM Tivoli Identity Manager 和 IBM Tivoli Access Manager 来合理化对在不同平台和技术上运行的各种应用程序的访问，并具有集中用户管理和单点登录功能。
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